Virgin TV V6

+++Known Issue+++ Sky Comedy - F010630126

Hi there, Some customers may be experiencing degraded picture and sound quality on Sky Comedy (channel 112) Our support team are aware of the issue and are currently investigating We apologies for any inconvenience this issue may be causing. Best,

Known Issue: Clear and Reset Function - V6

Hi All, We're aware of an issue when using the 'Clear and Reset' functionality on the V6 box. Using either of the following options will cause your box to enter into a starting up/clearing data loop. Clear Programme Info & Planned RecsClear & Delete...

Resolved! No wifi or TV, error c133

Hi all,I have a V6 box which has suddenly stopped working, with the error c133.I have no wifi either, can’t watch live TV or stream anything, although I can watch things already recorded.The VM status page says there are no issues in my area. I have ...

Pixellation issues

So 6 weeks of pixellation issues, 2 engineer visits, first one changed box checked all cables and said its probably a fault with your line coming into the house if it continues. We'll it has continued, an hour and 15 minutes later holding on the phon...

Catch up programs continual buffering issues. V6

Trying to watch program on catch up and other network apps via V6 box is near impossible because of poor quality pictures and continual buffering. With everything that is going on with VM even I'm considering moving to someone else. Would VM please s...

V6, series link.says "no upcoming episodes" when there are ("dr death ch 4 mondays)

As above.

Resolved! Channels moved?

Hi all,Seems the Virgin channels have moved, as certainly 5 USA is no longer on 153 as TV Choice and tvguide.co.uk indicate?Finally found it on 120?If they have, do they let these people know?

Re: Picture distortion when playing back recorder programs on V6 box

I have exactly the same issue, frequent picture breakup, live or recorded. Checked cables, nothing loose.

Signal in WD23 3TB area

My TV picture has been pixelating on and off for about 3 days. Has anyone else had this problem?

Heads Up! - pop up I cannot turn off

Intensely irritating sporadic pop-up box offering information about a channel I don't care about, and which I can't turn off. [MOD EDIT: Subject title changed for clarity]

TCM Closing

I hear that TCM is closing down soon. I loved watching movies on TCM so this is a bit of a tough one to take for me. I wonder what Virgin will replace TCM with.

Resolved! V6 Reset - Now Another Set top Box Name

I was watching a film when Tivo Box suddenly went fzzzzt then threw up a message telling me to replace the Ethernet cable in the socket. I was using WiFi not Ethernet so I shut down everything and restarted my router by removing the power cable. I ...

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