Hi there, Some customers may be experiencing degraded picture and sound quality on Sky Comedy (channel 112) Our support team are aware of the issue and are currently investigating We apologies for any inconvenience this issue may be causing. Best,
Can anyone tell me what the 4 coloured buttons at the bottom of the Virgin 360 remote control are used for.Coloured Red Green Yellow and Blue. Thanks
This is a new one as the /360 remote only seems to work for the physical tv functions such as volume, mute, power (tv only) and the input mode button and changing inputs - that is all. It was working fine until an hour. The lighting on the remote doe...
Hi I'm looking to get a TV package, do you need a Satellite if so is there an option to get the TV package with a Satellite. Thanks [MOD EDIT: Subject title changed for clarity]
So ever since the update 5.01 was pushed to our mini box, we’re experiencing sporadic loud fan “wurry” noises on our mini box. Seems to not be instantly, but after at least an hour of the box being switched on. Tried all the usual resetting, turning ...
Hello,Anyone else noticed pixelated tv channels on TV 360 in the last week or so? Makes watching frustrating and yes, I've tried rebooting, the cables are fine and there is not interference from other sources. We recently had phone problems in the Cr...
BT Sports suddenly stopped last night near the end of the football. Since then it's just displaying an advert for next weeks West Ham match! No joy from BT sport they say speak to virgin which I've been unable to do
BT Sports coverage of the UEFA Europa League final between Sevilla & Roma will be available free to all customers tonight.A pop-up version of BT Sports 1 HD has now arrived on channel 524.The channel remains on the EPG for the UEFA Conference League ...
Can I upgrade only one of my 2 boxes to 360? I just want the remote really in the lounge - the V6 remote is the worst design ever. So many buttons. 2 circles of buttons. It's truly terrible. But I know the V6 Also can I still record on one box ...
Hi everyone, I have recently upgraded to 360 and I'm having a lot of issues with the sound constantly switching between my TV speakers and the soundbar, I've checked and changed all of the leads but it hasn't helped. I never experienced any sound is...
I am in Scotland Area 11 and our STV HD on 103 is totally pixelated and unwatchable. Status says there are no problems in the area and this is the only channel that is like this. Even STV+1 is working no problem. There have been the odd blip recently...
