Virgin TV 360
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V6 to 360 upgrade issues

Recently upgraded our V6 box to the 360 remote and are now really regretting it. Really slow start up, frequently kicks us out of apps so we have to sign in to iplayer or Netflix every time we want to watch something, catch up tv doesn't work and the...

Some episodes not recording on series link

Have recently upgraded from a Tivo to a new 360 box. Some small problems involving recording a program that is 4 hours + and it only records 1.5 hours still not solved.However, it has now taken to missing episodes. Waterloo Road  it records episodes ...

biccode by Tuning in
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  • 10 replies
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Resolved! Sky Sports

Not a complaint but just puzzled to why Sky Sports Premier League is approximately 8 seconds behind Sky Main Event when showing the same match?

dools59 by On our wavelength
  • 482 Views
  • 2 replies
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TV recordings duplicated

Just had a additional tv box fitted upstairs but when recording down stairs it's copied upstairs which I don't want how can I stop this.Thanks

Evo59 by Joining in
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  • 2 replies
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Resolved! 360 buffering issues

We have TV 360 with 2 mini boxes all connected via Wifi to a VM Hub 4. It took 6 months of repeated engineer visits before we could successfully use the 360 service on the mini boxes. This was solved by an engineer swapping to a Hub 4. Having worked ...

Majority soundbar volume - up but not down

I have just upgraded my V6 box to 360 and I was p[leased to see that the remote has support for Majority soundbars. I paired it both ways - by entering the model number (Majority Snowden II) and trying the keys, and in both cases it partially works. ...

aperrott by Tuning in
  • 911 Views
  • 6 replies
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Can only ever get fair tv signal, why?

Hi all.I can only ever get a fair tv signal on virgin and goes to bad on some channels regularly. Can anyone get a good signal in Epsom? Would upgrading my cables to RG11 from rj6 from virgin service to wall make any difference as virgins cable is on...

Grodecki by Joining in
  • 230 Views
  • 1 replies
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Tv hub 5 remote

I have installed hub5, but the remote will not connect to the TV 360 box. 

AMY2207 by On our wavelength
  • 414 Views
  • 4 replies
  • 0 kudos

Resolved! Apps not loading….Netflix, BBC iPlayer, Disney+

Hello, we’re getting very frustrated here with an unreliable box since updating to 360.  First it was the constantly asking us to register to watch Channel 4 and iPlayer issue.  I have tried a reset multiple times (deleting all recordings) and it wor...

pharley by Tuning in
  • 1387 Views
  • 2 replies
  • 1 kudos

TV Box wont turn on

Hiya,  We have had our to box about 2 weeks, it was working perfectly yesterday, however, today when i went to turn it on it had a solid red light, and then a flashing red light and now no light at all! I have checked all the connections but it does ...