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Resolved! Sound Issue

When I turn on the TV and the Virgin box, occasionally there is no sound on the main TV channels. But always sound on ITV1. If I turn the Virgin box off and on it resets the sound.Anyone any idea what is the course or if there is a solution. Virgin b...

MTS1 by • Joining in
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Can’t get any tv channels

For the last week or so I can’t watch any tv channels on my tv. I have tried all the troubleshooting solutions and nothing works. I can watch things on the apps on the tv and I can watch Virgin tv on my mobile but absolutely nothing on my tv, plus no...

New Customer - Account Retrieval error CS1012

New customer since August 21st with Virgin Media. I managed to activate the phone and broadband but the virgin 360 box refuses to activate! As such I’ve been without any TV for almost 4 weeks! I’m getting an on box “Account Retrieval error CS1012” - ...

UB132 by • Joining in
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  • 2 replies
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