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V6 to 360 - is it generally worth upgrading?

What’s the general opinion on 360? I’ve basically ignored it so far but got an email through offering a free upgrade so tempted to give it a whirl.I’ve read about the factory wipe to install the new OS, which I can live with, but are their any downsi...

Live TV 360 box picture pixellation

Hi, the live TV on certain channels such as Pick and Blaze is really bad for pixelating but isn't a problem on itv1. I have rebooted the box to no avail and have gone through the process of reporting the problem by phone but when virgin does the chec...

cbcb7676 by • Joining in
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Resolved! Sound Issue

When I turn on the TV and the Virgin box, occasionally there is no sound on the main TV channels. But always sound on ITV1. If I turn the Virgin box off and on it resets the sound.Anyone any idea what is the course or if there is a solution. Virgin b...

MTS1 by • Joining in
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  • 7 replies
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Can’t get any tv channels

For the last week or so I can’t watch any tv channels on my tv. I have tried all the troubleshooting solutions and nothing works. I can watch things on the apps on the tv and I can watch Virgin tv on my mobile but absolutely nothing on my tv, plus no...

New Customer - Account Retrieval error CS1012

New customer since August 21st with Virgin Media. I managed to activate the phone and broadband but the virgin 360 box refuses to activate! As such I’ve been without any TV for almost 4 weeks! I’m getting an on box “Account Retrieval error CS1012” - ...

UB132 by • Joining in
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  • 2 replies
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