Forum Discussion
4 Replies
- Kath_P
Forum Team
Hi Pamela09,
Thanks for taking the time to contact us via the Community. It's lovely having you on board with us in the Forums. ⭐
We're sorry to hear the new box is making a noise. There is a fan located in the box so please ensure the box is in a well ventilated area.
Is the box extremely loud or is it just a little more noticeable than your previous box?
Pop0 back and let us know so we can help further.
Many thanks,
- Pamela09On our wavelength
Hi, thanks for your response . My previous boxes didn’t make any noises so this one is very annoying and it is well ventilated where it is. I’ve lifted the box slightly and I’m hoping this will solve the problem, up to now I’m not noticing the sound. Fingers crossed it’s sorted.
- John_GS
Forum Team
- Pamela09On our wavelength
Hi, yes the noise has stopped, thankfully. I’m just puzzled as to why I didn’t have to do this with my previous boxes.
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