cancel
Showing results for 
Search instead for 
Did you mean: 

Delete this recording from storage not working correctly

Dsouth
Tuning in

After the most recent update, V5.14, when I finish watching a recorded programme, I no longer get asked to delete the recording. I have checked and I still have the "Ask to delete after watching" option on.

Before the latest update, I used to get the "Delete this recording from storage?" prompt with an option to either "Delete" or "Keep". 

However, now, in order to get this prompt to appear, I now need to watch the recorded programme, go back to the recordings list or home screen, then start watching again. At thus point j stop to the end and I then get the "Delete thus recording....." prompt and I am able to then choose delete or keep.

Has anyone else had this issue, or is it just me?

1 REPLY 1

Ashleigh_C
Forum Team
Forum Team

Hi there @Dsouth 

Thank you so much for your post and welcome to the community forums, it's great to have you back with us. 

I am so sorry that you have faced this issue with your Set Top Box after the recent upgrade, I have passed this on to your teams internally to have a look and see if this is a known feature or a fault you may be experiencing. As soon as I hear back I will let you know.