Forum Discussion

Dsouth's avatar
Dsouth
Tuning in
3 months ago

Delete this recording from storage not working correctly

After the most recent update, V5.14, when I finish watching a recorded programme, I no longer get asked to delete the recording. I have checked and I still have the "Ask to delete after watching" opt...
Delete-keep
recordings
V5.14
Ashleigh_C's avatar
Ashleigh_C
Forum Team
3 months ago

Hi there Dsouth 

Thank you so much for your post and welcome to the community forums, it's great to have you back with us. 

I am so sorry that you have faced this issue with your Set Top Box after the recent upgrade, I have passed this on to your teams internally to have a look and see if this is a known feature or a fault you may be experiencing. As soon as I hear back I will let you know.