New episodes only
I can't find a clear answer to this. When setting up a series recording on my Virgin 360 box, I can adjust it using the 'Advanced' option to record 'new episodes only'. But does this ensure it will capture the new episodes from a new season of the same programme? Thanks in advance.383Views0likes11CommentsSerious issue with TV360 recordings
So I have used the 360 box for years with no problems, but in the past month all of my recordings and planned recordings have disappeared twice. The apps stopped working too. An engineer came last week for an outage and afterwards I had to log back into all apps. Despite that, the issue with recordings disappearing has happened again. As I suffer from chronic pain especially in my hands it is very frustrating to say the least. This never happened with my TiVo box in years, and it had not happened at all since moving to the 360 until last month. The service now feels very unreliable. Please confirm if this is a known fault and what Virgin is doing to resolve it.198Views0likes7CommentsDelete this recording from storage not working correctly
After the most recent update, V5.14, when I finish watching a recorded programme, I no longer get asked to delete the recording. I have checked and I still have the "Ask to delete after watching" option on. Before the latest update, I used to get the "Delete this recording from storage?" prompt with an option to either "Delete" or "Keep". However, now, in order to get this prompt to appear, I now need to watch the recorded programme, go back to the recordings list or home screen, then start watching again. At thus point j stop to the end and I then get the "Delete thus recording....." prompt and I am able to then choose delete or keep. Has anyone else had this issue, or is it just me?3.2KViews1like26Comments360 volt tv recordings unavailable
Hello 8pm ish recordings unavailable switched off at wall - rebooted checked cables etc box connected via ethernet Cs3440 also ‘recently recorded programs’ have disappeared from home screen On demand/movies/box sets/watchlists all appear to be working Been on help call for 95 mins - no doubt it will hang up when 11pm comes around any ideas on what to do please?Solved3.2KViews0likes14Comments