How do i find out how long i have on my device plans

[Lwilliams5]

I had two mobile device contracts with virgin mobile. The sims have switched to O2 but I am still paying for the devices through Virgin. How do I find when these end because anything mobiles just redirects you to O2 who are only managing the sim card

[mollismolllis]

I also have the same Issue. I took out a 3 year device plan in October 2021 ( I think) and have searched my mailbox for anything from YourAccount@virginmedia.co.uk  several times and found nothing. I might have received info in the post back then, but I left a lot fo stuff when I moved. My email address has also changed. Please can someone help?

[Matthew_ML]

Hey mollismollis, thank you for reaching out and I am sorry to hear this, also a very warm welcome to the community.

Let me send you a DM and we will take a look at this.