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For Virgin TV Go, TV Control, and other mobile TV apps
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Forum Posts

TV Go device registration - Google Chrome

You may still be experiencing issues with Google Chrome registering a new device on your TV Go profile each time you use it. This isn't the intended behaviour, for the best experience we recommend not clearing cache/cookies for TV Go after each sessi...

Kev_B by Community Manager (Retired)
  • 171 replies
  • 1 kudos

Reset TV Go Device

Hello.I wonder if a fellow staff member could help reset my mother-in-laws TV Go device limit. Many thanks.

Authenticated devices

I can’t watch sky sports as says I’ve too many devices. When I check my devices says I have 2/5 registered and won’t let me deregister or change devices keeps saying can’t change now. Been saying it for weeks. Can anyone help

vgc 4277600256 error code

hi I have just  registered a new windows 10 laptop on virgin tv go and sky sports desktop app but when starting the sky sports app it comes up with the above error code. all works fine on my desktopcan you help?

Timbuild by Just joined
  • 1 replies
  • 0 kudos

sky sports device reg page fails to load

Im currently trying to watch sky sports on my pc. but when i load the player up i get error code OVP_00002 and asks me to access the sky sports device management page. the page times out repeatedly. HELPwindows 11 using google chrome

KarlP by Settling in
  • 2 replies
  • 0 kudos

Resolved! Sky Sports Desktop Player for PC not Loading

Hi, to watch Sky Sports on my laptop nowadays Sky make you download and install a Desktop Player onto your PC. After downloading and installing, I can’t get the software to load up. After installing the cursor spins for a few seconds and then just go...