Hi, we're aware of an issue that may be affecting some customers using the TV Go app for functions such as the remote control function, or viewing recording whilst on their home network. When trying to do this, TV Go will advise that the set top box...
Since change address my virginGo stopped working
Why is it Virgin TV Go never works??It constantly either tells you sorry you have to replace your device or says 'Not available - sorry, we can't play this at the moment'. In the meantime, BBC-ITV-Channel 4-Channel 5-Britbox-Netflix-Prime Video and a...
Can I watch programs I have downloaded from my V Box when I am in Spain ?
Hi there,I was wondering if theres a reason why you only get a small selection of movies when looking on the app on my pc and also I only have Drama, Horror and sci-fi options with no films in each section and don't have comedy and other options avai...
Every time I try to login to my TV Go, it says something like, 'Sign in is not available, please try again later'. I watch football from desktop and because of this I am unable to do so. I have tried everyhting - resetting password, changing browser,...
Hi, I’ve looked at previous posts but nothing working so far.I’m unable to play live TV or watch any shows on the TV GO App, on a new iPad Air. Message says: not available- sorry can’t play this at the moment. Can still play live TV on old iPad mini...
Has this issue been resolved as I've had the same issue for over a year now and really not happy I'm not getting what I pay for. Cannot play Netflix either. Last time I queried this I was told my tv was not compatible.
Hello,I get the following error message when I try to log in to TV on th Go:Username or password incorrect. Please retry and click the box below to prove you are not a robot.Username and passwords are correct as I can connect to My Virgin Media witho...
Never had this problem before, but my TV Control app is showing "To be announced" on well over half of the channels. I've tried restarting and logging in and out to no avail. Does anyone know how I can force the app to update? The EPG on my V6 box is...
