You may still be experiencing issues with Google Chrome registering a new device on your TV Go profile each time you use it. This isn't the intended behaviour, for the best experience we recommend not clearing cache/cookies for TV Go after each sessi...
I’m having this exact same problem and have been through all the remedy steps but no success. TV control app is connected to my V6 box because I can see my recordings etc in the app but can’t use the remote control - same screens as last user. please...
Hi Guys,It has happened again, reached device limit. Why does it do this??? i am using the same PC with the same browser using the same app to connect so why does it say i have used different devices and reached a limit, surely this is something that...
Tried to get to BT Sport 1 this evening and it’s just not there on my VM Go app. Same for my Dad. Both using IPadis there a problem?
I joined Virgin in July and since then have been unable to access Virgin Go. Have attempted various calls to Virgin and got no where. My partner works away from home and we need access to this.
My tv go app on my phone works for every channel, but when I log on on my laptop which is recognised as a device, it says the video cannot be played at this moment, I’ve cleared my caches, signed out and in, laptop has been restarted numerous times. ...
I am trying but unable to watch anything recorded on BT Sports on the TV, now I think I move to another source like. [Link removed] [MOD EDIT: Hyperlink removed, please review the Forum Guidelines]
My son's laptop is in the list of registered devices on my Virgin TV Go account but, when he tries to watch something it tells him that the maximum number of devices is reached, even though his device is on the list.Please can you fix this for me.Als...
Need to have the system reset. I am using Microsoft Edge.
For the past week our TV go has requested that we log in an register the device. We have now reached our limit of devices and changes this month and this is preventing us from using TV go. I have contacted faults who were not very helpful the seem to...
Hi. I have everything on the app on my Samsung A6 Tablet except the video. I was prompted to upgrade the app and after I did I lost video. I uninstall and reinstalled the app but to no avail. Anybody else got this? Peter
