Hi, we're aware of an issue that may be affecting some customers using the TV Go app for functions such as the remote control function, or viewing recording whilst on their home network. When trying to do this, TV Go will advise that the set top box...
You may still be experiencing issues with Google Chrome registering a new device on your TV Go profile each time you use it. This isn't the intended behaviour, for the best experience we recommend not clearing cache/cookies for TV Go after each sessi...
Hi Virginyesterday’s episode (13) season 14 of NCUS LIS ANGELES has still not been loaded to tv go. Can this be sorted ASAP.SWAT which is shown just before NCIS was loaded yesterday correctly.
I am watching tv go via firefox, I have settings set so that cookies are not dleted when i close firefox. But every time i open firefox to watch tv go it is registerd as a new device and now i am up to the limit, eventhough it is essentially the same...
When viewing my channels in the Go app the local BBC and ITV do not show in my channels list
Hi,I recently joined Virgin however I am unable to access the VirginGo service due to a Rejected Username/Password.I understand it is the same Username/Password as for other Virgin apps? When attempting to log into the VirginGo app I get: "Username o...
need to reset all devices on tv go app. Only have 4 of 5 in use, but not able to Replace on any.
Since resetting my iPad I am unable to view sky sports. it appears I am unable to replace or register the iPad again as the message I see is device limit reached even though only 3 are showing, one of which is the iPadworks ok on my iPhone
All 12 series of channel 5’s Traffic Cops have disappeared from tv go app on windows including the last few episodes. Is this a recognised problem?
When I run the TV control app on my Samsung Galaxy Tab (Android 8.1 tablet) the following error message appears:The login page could not be reached. Check your connection and try reloading the page.My device is connected to WiFi (all other apps conne...
Another customer trying to access their own recorded programs and have had this problem on and off for 12 months plus but it’s now almost permanently a problemTried restarting, rebooting, deleting, etc, etc.I have also tried the TV box connected dire...
hiSo I downloaded the sky sports desktop player and for some reason it will not run properly.i have deleted SKY_GB-SKY_SKYSPORTS and removed the app. restarted PC and reinstalled.Still dont work.It loads for a few seconds then plays in fast forward t...
