Hi, we're aware of an issue that may be affecting some customers using the TV Go app for functions such as the remote control function, or viewing recording whilst on their home network. When trying to do this, TV Go will advise that the set top box...
You may still be experiencing issues with Google Chrome registering a new device on your TV Go profile each time you use it. This isn't the intended behaviour, for the best experience we recommend not clearing cache/cookies for TV Go after each sessi...
I have signed up for virgin and included Sky Sports and BT sport in my package which I mainly going to be watching on my IPhone 14 pro max on Virgin go app. For some reason I cannot access Sky sports on my phone, I’ve gone through every troubleshooti...
I get the same issue. Often we will try to watch recordings on iPad- but it states first make sure your media box is on and then - when I know it’s on - it states makes sure you are on the same network - which it is.I use the WiFi pods supplied by Vi...
Hello Community,I moved to virgin media recently from Sky so I was kinda used to the sky go app. Had my installation and everything went well until I tried to use the TV go app.The system doesn't recognise my log in [ same details being used for the ...
Does virgin media app and BT Sports work on BA wifi
Hi folks,Watching the premier league game earlier (ful v Lee) on ipad no problems. Switched to pc and the video briefly plays (1-2 sec) then says “not available” Cleared caches etc and tried 3 browsers, no change. Had this a while ago and couldn’t fi...
So im trying to watch TV via the TV GO app on my desktop.recently it asked me to re-register the same device 5 times in the same day.I hadnt reset cookies or used a different browser.Now im using the same device, it actually says "Current Device" on ...
The sky sports app won't allow me to watch anything when logged in to the app. It says it won't allow me to view content in this country but I am in the UK. My location is on my phone for that app any ideas?
Although I subscribe to Sky and BT sports neither appear on my VirginGo app. They don’t ever show on the tv guide on my iPad or phone. The helpline told me it’s no longer possible to get BT sport on VirginGo and I have to go on sky app to get Skyspor...
I'm desperately trying to watch Wrexham later on TV go and have tried all sorts to register my laptop and thing by clearing Cache etc I have locked all my changes? It shows Edge browser registered but now says max devices reached? I put my phone bac...
Maximum number of devices reached I only use one laptop to watch bt sport. I’ve had no response from support please help [MOD EDIT: Subject title changed for clarity]
