Hi, we're aware of an issue that may be affecting some customers using the TV Go app for functions such as the remote control function, or viewing recording whilst on their home network. When trying to do this, TV Go will advise that the set top box...
Virgin TV Go App constantly ask to re register device on IPhone 15
I have this issue right now. Tried uninstalling the app then reinstalling but still no good. Reading other posts on this site it doesn’t seem a reboot of the tv box will fix it so not done this yet but will maybe later when I finished recordings in p...
I have the Virgin tv app and for the lt few weeks it hasn’t been working it mentions about copyright issues !?? can anyone at Virgin advise how to solve this issue ?!!!
skysports not working on the desktop, has worked fine for years now just starts up with a blurry picture then gives me the error code. uninstalled & reinstalled, not helped.
All the other channels seem to be fine on TV Go. Just this one. I tried different browsers and private mode (to isolate issues related to cookies etc) and it is the same.
In lieu of channel outage issue on V6 box was hoping to use TV go on PC via Chrome which enables cast to TV. Using this link https://virgintvgo.virginmedia.com/en/settings/language/login I can get it via above - keep getting 'Sign In' but when I clic...
macOS: 14.6.1 (23G93)chrome: Version 127.0.6533.120 (Official Build) (arm64)I've tried both Chrome and Safari. I get sound but no pictures.I've seen many people have had issues like this in the past and I've checked a few of the things I've seen reco...
Hello all, since August 13th the Virgin Plus tv does not work on my Firestick, in the appstore I found only the old version, someone knows how can I install the new version on my firestick ?
Hi, I have sky sports as part of my package at home but keep being asked by the sky sports app to get sky sports. I am logging in via the virgin icon but can't watch live. Please help anyone, driving me crazy.
My TV Go app won't play any recordings when at home, connected to the Internet and connected to the main 360 box downstairs. I keep getting an error message saying I'm not connected to the Internet. I am connected to the Internet, I've reset my WiFi,...
