Hi, we're aware of an issue that may be affecting some customers using the TV Go app for functions such as the remote control function, or viewing recording whilst on their home network. When trying to do this, TV Go will advise that the set top box...
Hi all, I have the same issue, when trying to log in to my account on the App on an Android device. Tried a factory reset & delete / reinstall the VM TV go app same issue. Any resolution to this please ? The app works find on IOS just not my Android ...
My iPhone iPad and laptop won’t let me watch certain channels saying Not available sorry we can’t play this at the moment-1100
Hi, I am unable to login into the virgin tv go app on my iPad yet am I am able to login in via website and my iPhone anyone had this issue and resolved it?
Is anyone else having problems logging in today?I am watching the Monaco Grand Prix on my TV and wanted to watch the Championship Play Off Final on Sky Sports by streaming it on my laptop. But I cannot log in using my VM account details.I changed my ...
Trying to watch Channel 4 for the England match tonight and the same error is still present from Monday night when I tried to watch the England game on Channel 4:Not available - Sorry - we can't play this at the moment 1002What is this error and why ...
3rd June I tried to watch the England football match which was on Channel 4HD. TV GO showed the Channel but failed to connect saying there was a WIFI problem even though all other channels connected without a problem.ITV 4 (Not HD) does not appear in...
Hi When watching live TV on the virgin go app on my chromebook it stops after a couple of minutes saying the following Sorry - we can't watch this at the moment 4003.Why? What causes this?
Why when I try to play one of my shows using TV Go do they all say "TV ONLY" and won't let me watch on my mobile?
When i try to watch a sports channel on my PC i can watch it for a few minutes and then it just stops and i get a blank black page and it says (Sorry-we can't play this at the moment 3015) this is happening all the time now, this has been happening f...
TV Go was working yesterday. This morning I get the error message "Sorry - we can't play this at the moment 400". Currently I cannot watch anything on TV Go. I thought I might need to add / change my Device, and the Device page does not seem to allow...
