Hi, we're aware of an issue that may be affecting some customers using the TV Go app for functions such as the remote control function, or viewing recording whilst on their home network. When trying to do this, TV Go will advise that the set top box...
I have signed up for Sky Sports and TNT Sports today. I can log in on my laptop and TV to watch TNT sports fine. When I try to sign in to watch Sky Sports on my laptop I just keep getting an error message when clicking to view the content. The error ...
the tv go app and web browser says the email and password are incorrect but i am entering the right details 100%. i can log into myvirgin to view bills etc but TV GO app will not work. hasn't worked since it was installed. just spent over an hour on ...
Hi I can’t watch tv go recordings on my laptop even ones that don’t say “on virgin tv only”..they come up the info splash screen but only say watch on tv..can’t watch any recordings at all I’m on win 11 ..any ideas? Any help would be great full .rega...
hi I can't watch the stuff I have recorded on my phone its coming up as licenseErrorcode.license.invalid please advise what I need to do as I have unistalled app reset box etc and still nothing and I use this app regularly and is frustrating that it'...
I keep getting error I’ve reached my device limit on skysports when using my mobile.I have an available slot and have previously logged in with the device I’m using. on device management I’m unable to delete any devices
Hello, could I ask for some help resetting this while the web site is broken.Thanks
When I try to replace a device for tv on the go - I constantly get a “sorry - we can’t register your device at the moment “ message. I’ve recently got a new iPhone and iPad but it won’t let me delete them.Virgin Media - can you help please ?
Hi, I recently added Sky Sports to my virgin tv package and downloaded the sky sports app so I can watch the channels on my phone when needed. I signed in on the sky sports app via my virgin media UK account, but when I try to watch any of the channe...
I have a question about sky sports. If I upgrade to it on virgin can it have 2 live streams at once? For example, if my partner is at home watching live tennis on sky sports main event, can I be at another house watching live football on sky sports f...
