Hi, we're aware of an issue that may be affecting some customers using the TV Go app for functions such as the remote control function, or viewing recording whilst on their home network. When trying to do this, TV Go will advise that the set top box...
how do i reset my tv go , all seem disabled until october
i cannot use, any of my tv go , since it says i can only refresh them in november. Is there anyway to reset them. [MOD EDIT: Subject title changed for clarity]
I have some info which may be usuful.I've had problems watching live TV with having to re-register my browser each time. A problem I've read on here repetedly.I have just tried to view VirginTVGo via Microsoft Edge. As expected I needed to register t...
I've gone to watch the TV Go App on my laptop which was a registered device, but the app doesn't recognise it. When it prompts me to replace device, I do that and then I still get the same message about replacing an existing device. Having tried that...
The device change keeps bugging and hasn't allowed me to watch on pc this month, i did wait until the next month and it seems to have bugged and taken all of my device changes up unfortunately and weirdly did allow me to watch one channel. Can we ge...
I had this problem over a year ago and after having it completely reset it worked. Now it's back again, I can't delete a device. And replacing is not working either. So I can't watch TVGO ? Any help appreciated.
I have been trying to sign into my TV control app without success and am getting a repeated message to say that my email or password is incorrect.I had a problem with my ntlworld email account on Friday and had to re-set my password. When I was doin...
