TV on the go
For Virgin TV Go, TV Control, and other mobile TV apps
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Forum Posts

TV Go - Connection showing offline

Hi,  we're aware of an issue that may be affecting some customers using the TV Go app for functions such as the remote control function, or viewing recording whilst on their home network. When trying to do this, TV Go will advise that the set top box...

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Unable to sign into Virgin TV Control app

I have been trying to sign into my TV control app without success and am getting a repeated message to say that my email or password is incorrect.I had a problem with my ntlworld email account on Friday and had to re-set my password.  When I was doin...