Hi, we're aware of an issue that may be affecting some customers using the TV Go app for functions such as the remote control function, or viewing recording whilst on their home network. When trying to do this, TV Go will advise that the set top box...
You may still be experiencing issues with Google Chrome registering a new device on your TV Go profile each time you use it. This isn't the intended behaviour, for the best experience we recommend not clearing cache/cookies for TV Go after each sessi...
So I had my services installed on the 22nd of May 2023, have internet, TV, broadband, I have TV360 1 main box and 2 mini boxes, so the 3rd person in the house hold can't watch TV at all because the TV go app says "oops can't log in right now" so on t...
Hello - I am trying to log in to sky sports but it says I have reached my device limiti have not - the virgin team re-set my devices yesterday - and it worked a few days ago.please help!
Hi - when trying to replace a device on virgin Go I get the following message - have tried several times on different days but get the same message Any help welcomed - have tried deleting the app and reinstalling but same issue Thanks in advance
Have been trying to replace devices on my Virgin go app as I keep getting error message when I’m Skysports. It’s saying I can replace a device but when I click on it it brings up this I press yes then I get this this has been happening for past month...
http://manage-virgintvgo.virginmedia.com/skydevices IS broken so I cannot replace or register new devices.... Raised this on Twitter and the customer service team are clueless.... this is an internal systems error with multiple customers experiencing...
Hi there - trying to register a new ipad on Sky Sports App and keeps coming up with device limit reachedNone of the suggestions on here are helping and the virgin TVgo app just keeps erroring with Exclusive to virgin tv customersLooking through the t...
I also have this issue. Cannot change sky devices
i just want to watch sky sports on my phone. should be simple - replacing sky device on the website. however when i click the link i get this (below) telling me its only available for virgin tv customers. I can watch virgin tv on the same phone no pr...
Sorry to be repeating previous posts but this still doesn't seem to be fixed and a lot of paying customers are having the exact same issue.When you try and manage your registered Sky devices through settings on the Virgin Media Go page or app you are...
MorningHad a new phone and trying to use sky go through virgin however it comes up with device limit full. I have tried to follow the link and manage it however it says error every time. Is someone able to help and advise on how to fix it please Than...
