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For Virgin TV Go, TV Control, and other mobile TV apps
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Forum Posts

TV Go - Connection showing offline

Hi,  we're aware of an issue that may be affecting some customers using the TV Go app for functions such as the remote control function, or viewing recording whilst on their home network. When trying to do this, TV Go will advise that the set top box...

ModTeam by Moderator
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  • 0 replies
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TV Go App Issues (PC)

I am unable to access TV on the TV Go app on a PC. Was working fine yesterday, now says I cant watch with error message "Maximum of Devices Reached", this is on the same device as I was using yesterday. Tried reregistering device but made no differen...

Maximum number of Devices reached

HiI have a problem where I cannot watch TNT on my laptop as it says Maximum number of Devices reached. I have had this before. Can someone please reset. Thankyou

Recommend BPN

Off to Spain for a week. Couple of games I’d like to watch whilst away. Does TV Go work abroad? Would it work with a VPN like Nordvpn?

arb123 by Joining in
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  • 1 replies
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As per other posts today, devices exceeded

Device Registration is not working correctly.I have been locked out from watch TV on TV Go app on all my devices, because registered devices has been exceeded.It is not recognising any of the existing registrations as valid on any device.I tried to r...

What is going on with TV Go registrations?

Device Registration is not working correctly.I have been locked out from watching TV on TV Go app on all my devices, because registered devices has been exceeded.It is not recognising any of the existing registrations as valid on any device.I tried t...

Virgin Go

The App doesn't recognise my device even though I have registered it.  In settings it shows it is the current device but when I try to watch TV it prompts me to change device again.  What am I doing wrong?

CarmB by Joining in
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Registered Devices exceeded

Device Registration is not working correctly.I have been locked out from watch TV on TV Go app on all my devices, because registered devices has been exceeded.It is not recognising any of the existing registrations as valid on any device.I tried to r...

griff365 by Joining in
  • 362 Views
  • 2 replies
  • 0 kudos