Hi, we're aware of an issue that may be affecting some customers using the TV Go app for functions such as the remote control function, or viewing recording whilst on their home network. When trying to do this, TV Go will advise that the set top box...
Could someone please reset my devices. I use a computer to watch Virgin TV in my Kitchen and in my Study but last month it said I needed to register my device (Eventhough I used the same one every day) It did this several timeas and never took the ...
Hi all, just switched from sky to VM. Downloaded the VM go app and most of what's on there says only available on TV box. Is this normal? If so what's the point in the app? Thanks
When I try to login to Virgin TV Go from my app I get the following error message: "No Allowed Oops - the service isn't available at the moment. Try again in a few minutes". I have tried MANY times over several weeks now, but still not working.When I...
Google Play store still has Virgin TV control app available but when I install on my Samsung Galaxy S10e running Android 12 it does not accept my login details. I've used the same details for years on my old (and now almost dead) MotoG5 running Andro...
Have had no TV since a house flood in May 2021.Have got by with BBCiplayer ; Netflix; Prime; ITVX.Kept my Virgin Media TV package going.I have tried to login to virgintvgo I think it is called, so I can try and watch some live TV through my Virgin ac...
how do i reset my tv go , all seem disabled until october
TV Go seems to have forgotten all devices, when I went to register one PC using edge browser it just keep asking to register and used up allocation on monthly changes. The PC is not using a VPN, incognito and says it is allowing cookies. Any advice?
i cannot use, any of my tv go , since it says i can only refresh them in november. Is there anyway to reset them. [MOD EDIT: Subject title changed for clarity]
I have some info which may be usuful.I've had problems watching live TV with having to re-register my browser each time. A problem I've read on here repetedly.I have just tried to view VirginTVGo via Microsoft Edge. As expected I needed to register t...
Updated IOS 17 for iPhone and now when I watch recordings on the go app when I pause a recording it mutes the sound and the show continues running. Any ideas?
