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For Virgin TV Go, TV Control, and other mobile TV apps
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Forum Posts

TV Go - Connection showing offline

Hi,  we're aware of an issue that may be affecting some customers using the TV Go app for functions such as the remote control function, or viewing recording whilst on their home network. When trying to do this, TV Go will advise that the set top box...

ModTeam by Moderator
  • 3627 Views
  • 0 replies
  • 6 kudos

TNT Sport Stuttering using Windows 10 laptop

There appears to be a problem watching TNT Sports channels on my Windows 10 laptop (using Edge as a browser). The picture is always stuttering or going to slow motion. It makes it unwatchable. All other channels are fine. And any other video sites ar...

Watching boxing on a mobile device

I've just spent £20 on the boxing. I was hoping to watch it on my phone/tablet in the kitchen while cooking so that I don't miss any of it while others watch it on the TV. I have the Virgin Go app, I've paid for the boxing, but I can't seem to find i...

Biker2day by On our wavelength
  • 2615 Views
  • 4 replies
  • 0 kudos

Can I watch online via virgintvgo.virginmedia.com in HD?

Windows 10 laptop user here. There is no longer a Windows app so I'm forced to watch via a web browser but the picture is soft, certainly not HD, and there are no quality settings that I can find. Does the browser service support HD? If not, can anyo...

Ginginho by Tuning in
  • 1048 Views
  • 5 replies
  • 0 kudos

Virgin TV Go

I posted here a little while back about how the sign in process for the Virgin TV go app never works, just giving me a message saying "Oops, try again in a few minutes"The only reply I got was an email accusing me of working for Virgin Media. I don't...

Hodge93 by Joining in
  • 694 Views
  • 3 replies
  • 0 kudos

Error 103 on iPad Air

Hi alli have been trying to iOS into sky sports on my iPad. Has the app changed lately to stop this happening  all the the other stuff works super 6 and sky betchips 

Chips40 by Joining in
  • 410 Views
  • 1 replies
  • 0 kudos

TV app for windows

HiI had tv go app installed on my windows 10 laptop, this evening I couldn't get app to open at all, so I uninstalled it with a view to reinstall it. At the moment I can't seem to reinstall tv go app, if I go to Microsoft store and look for virgin me...

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lello by On our wavelength
  • 7955 Views
  • 29 replies
  • 0 kudos

Resolved! Sky on Virgin Go

I upgraded my tv package to include Sky Sports last night and it delivered to the box immediately .I went onto the Virgin app to check I could see it on my phone, downloaded the Sky app and logged in using my virgin credentials but when I tried to vi...

MN004 by Joining in
  • 1120 Views
  • 2 replies
  • 0 kudos

Sky Sports News?

Hello allThe Sky Sports add-on is pretty good and I’ve worked out how to stream on devices - why isn’t Sky Sports News included in the package? Many thanks for any info.Colin

Virgin TV Go on PC

I am trying to use Virgin TV Go on a Windows PC via the downloaded app and all I am getting is a message that the content is restricted due to copyright issues. I have tried using it through MS Edge and Chrome and am getting a similar result.