Hi, we're aware of an issue that may be affecting some customers using the TV Go app for functions such as the remote control function, or viewing recording whilst on their home network. When trying to do this, TV Go will advise that the set top box...
You may still be experiencing issues with Google Chrome registering a new device on your TV Go profile each time you use it. This isn't the intended behaviour, for the best experience we recommend not clearing cache/cookies for TV Go after each sessi...
I have an iPad Air with iOS 12.5.7. When using wi-fi i can view Sky Sports and TNT Sports with no problems.I sometimes take my iPad fishing and tether it with my iPhone 12 with iOS 16.6 which is on O2. TNT Sports works fine but i get the 'video unava...
My frustration knows no bounds...I am getting the infamous "Oops – the page has timed out Looks like this session has expired." message whenever I try to login to Virgin or Sky Sports using any device or browser. I see many threads about it but I don...
Hi just curious why u can’t do new only for series links on virgin tv go app used to be able to on the tv remote control app for the TiVo version this is a handy feature instead of doing it on the tv via the virgin tv go app will this be implemented
I tried to log into the sky sports app on my iPad using my phone as the hot spot but it would not play and I could not get it on my phone as device limit reached even though my phone is on the list of registered devices [MOD EDIT: Subject title ...
I need to register 3 devices on TV Go, I've checked devices, registered one, but get to sky sports and it still tells me device limit reached. One that's already registered won't let me watch on that either, pressed option to swap, says sorry not abl...
This issue started today, I haven't cleared any cookies but I have had to register my device several times today and of cause I have now reached the maximum changes.Could a moderator kindly DM me to reset my device registrations?I have updated Chrome...
Hi. For the last 2 weeks I have been unable to log onto this. Despite resetting my password multiple times, it's still saying your username or password is incorrect. Can you help as this, as it is very frustrating.ThanksAmanda
Hi, i have been trying to watch sky sports on the go but i c=keep getting the "device limit reached" error in the sky sports app. And when i go to "http://manage-virgintvgo.virginmedia.com/skydevices" and try to log in it says access denied and says ...
Cant sign in to my TVGO app but works fine when I try to get into the Virgin media account?Customer services just say must be a software problem, no timescale to fix it and just say try again tomorrow. So when on hols I'll be paying for precisely no...
Hi, I've been using the virgin tv go app for ages now but recently sky sports app wont work. It says I have too many devices registered but won't let me replace any, customer services said at the weekend that they didn't have the facility to remove d...
