Hi, we're aware of an issue that may be affecting some customers using the TV Go app for functions such as the remote control function, or viewing recording whilst on their home network. When trying to do this, TV Go will advise that the set top box...
Can I still watch recordings and live matches on the go via the app? If so, how? (I tried recently and got a message saying “not available”). If not, why not? It was a great feature with BT sports.
I have an issue, since my new hub was installed and no longer able to access live TV on the app and it’s only showing a small number of channels and says my profile is not supported on the app.. I never had an issue before the new update.. Any ideas?...
Hi,I currently use NOW and the Discovery+ app for sky sports and tnt content but I am considering moving to Virgin Media Stream.Can anyone tell me if I can view on demand content for either sky sports or TNT via the box or through the TV Go app? I kn...
Just started getting this error when trying to watch recordings on App. I can see then click but get following error message Not available Sorry - we can t play this at the moment (LicenseErrorCode. License. Invalid). I have restarted both my box and...
I just started watching chucky tv series yesterday 11/10/23. And VM go had season 1 and 2. I just finished season 1 and was about to start season 2 and it's disappeared. How can I watch?
Any chance of more options in the subtitles like size and background as they are huge and the black background covers a lot of the screen I would like the option to lower the size and remove the black background most of the other streaming services o...
Hi Team, I am having an issue where I am trying to sign in to tv go app and when put password in says it not correct detail. Then if try change password says cannot do there was issue. Then if try register then says cannot use @ntlworld.com or @virgi...
Please can someone help. I’ve completed an upgrade of the Virgin Go TV app and I’m being asked to sign in. I’ve forgotten my password and each time I attempt to reset my password I get an error message stating my password is invalid. Please can someo...
The Virgin TV Go app on PC seems to have recently changed, in my opinion for the worse. The streaming is horribly clunky and the picture quality is really poor. This is the only way I reliably get to watch some TV channels as the TV is often in us...
Hello VMI see that you have updated the GO a app.one thing I have found is that when you want to download a programme or episode it says that the device is not registered and gives you an option to register it. When you touch the Register Now button ...
