Hi, we're aware of an issue that may be affecting some customers using the TV Go app for functions such as the remote control function, or viewing recording whilst on their home network. When trying to do this, TV Go will advise that the set top box...
I select the channel to watch, then I select the virgin user, it then goes straight to the final page without asking me for my email / password.It then launches the desktop player and I get the message "you will need the relevant subscription to watc...
Hi all,Currently have sky sports and TNT sports through now tv which enables us to watch via chromecast or fire stick on multiple TVs. Considering changing the sports packages to Virgin but unsure if we would still be able to watch Sky / TNT sports v...
I've had this problem for over almost half year. I want to know how to resolve this issue. Thanks.
Can anybody advise if this is possible.I misplaced my Virgin 360 TV remote and thought I could use my iOS app as a remote.Logged into the app and tried to connect to my 360 box. The app advised my 360 box is on standby and the app presented me with a...
Having previously had issues with logging into TV go on my phone which were resolved I am now having problems with sky sports not recognising my password when I try to log in. I can still watch all the other channels and can watch sky sports on my la...
I have registered Tv go on 5 devices but when I try to watch, it says the device is not registered and I have reached my limit. Can someone help pls.
Please help! I’ve spent hours on this forum tonight checking and testing things, but there is a limit to my technical abilities. I have a TiVo box and I want to watch the recordings in my shows on my iPad. The tv control app finds the things in my sh...
So Virgin Media here we are again ! after over 24 hrs of no Broadband service when working from home i now have to pay that time back - thanks very much !That's okay as were now back up and running finally................oh but wait now I am being as...
I am using the Virgin TV Go app on my PC. Everytime I login it asks me to replace a device even though I am using the same PC. Now it is sayimg I have exceeded my Devices and I cannot change one until January 1st 2024 !!!That means I am unable to w...
HI, Can somebody help me please by resetting my devices on TV GO? I use the same MacBook or iPhone to access but it keeps making me register as a new device. It is now saying I've exceeded the max number of devices and come back in Jan.
