TV on the go
For Virgin TV Go, TV Control, and other mobile TV apps
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Forum Posts

TV Go device registration - Google Chrome

You may still be experiencing issues with Google Chrome registering a new device on your TV Go profile each time you use it. This isn't the intended behaviour, for the best experience we recommend not clearing cache/cookies for TV Go after each sessi...

Kev_B by Community Manager (Retired)
  • 168 replies
  • 1 kudos

Sky sports through virgin media

Honestly what is going on with sky sports through virgin media one day you can watch it next five days you cant Successful signed in  , unistalled and reinstalled tried reconnecting how many times  I've lost count  this is ridiculous for a company of...

Drew4 by Joining in
  • 3 replies
  • 0 kudos

Device limit reached

Is it possible for someone on here to dm me to clear my mobile devices that are currently signed up to sky sports. Haven't used for ages and have updated phones since last used.Seems virgin media website is down for maintenance so I can't do it mysel...

Mandy296 by Tuning in
  • 3 replies
  • 0 kudos

Error code VGC-4277600256 (Sky Sports Player)

I can't get the Sky Sports player app to work on my new Windows 11 PC. I'm successfully logged in to the Sky Sports webpage (using the Virgin Media login route). When I try watch a Sky Sports channel it reminds me that I require the Sky Sports Deskto...

markc555 by Joining in
  • 2 replies
  • 0 kudos

Resolved! Device management for sky sports

I recently bought a new tablet. I managed to change devices for TV go, but when I tried to get sky sports, it told me that I had reached the device limit. I followed the advice to change devices, but that just took me back to the tv go page where I h...

Watch recordings away from home on Tv go

I’ve just upgraded my V6 boxes to Virgin 360I was expecting to be able to watch my recorded programs on the Tv go app whilst away from home, is this correct?

TIMMAC by On our wavelength
  • 12 replies
  • 0 kudos

tv go app not recognizing my ntlworld email address

Hi tried to sign in to my virgin go app but says please enter a valid email address when i put my correct details in.I think it is because my account is an original address, but not entirely sure.Either way i cannot access my virgin go c...

Watching TV Go On TV

I am a new Virgin TV customer. My 360 box is left turned on at home. At my holiday home I have Virgin TV Go linked by HDML lead from my laptop to the TV. TV Go appears ok on the TV, but when I try to watch a live programme on the TV I get the followi...