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For Virgin TV Go, TV Control, and other mobile TV apps
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Forum Posts

TV Go - Connection showing offline

Hi,  we're aware of an issue that may be affecting some customers using the TV Go app for functions such as the remote control function, or viewing recording whilst on their home network. When trying to do this, TV Go will advise that the set top box...

ModTeam by Moderator
  • 1981 Views
  • 0 replies
  • 5 kudos

Sky sports desktop app plays in fast forward

When I try to watch Sky Sports on my PC from my Stream box subscription the desktop app continuously plays at 2x speed until it catches up, then buffers for a few seconds, then plays at 2x speed again in a loop.It has worked fine in the past so I'm n...

bobybobp by Tuning in
  • 2220 Views
  • 12 replies
  • 0 kudos

Sky Showcase missing from Box Sets on Virgin TV Go

The new section for Sky Showcase under 'Channels' in Box Sets that is available on Virgin TV boxes is missing from Virgin TV Go.It should be listed here: https://virgintvgo.virginmedia.com/en/vod/3It's possible to search for programmes manually, True...

VMViewer by Fibre optic
  • 458 Views
  • 1 replies
  • 0 kudos

Sky Sports App Live TV

Hi, I have the full sky sports package through Virgin TV. i can login to the sky sports app on my ipad through virgin and watch any of the sports channels. for some reason i can't on my Iphone. I login exactly the same way and get the message: "Video...

rhayto89 by Tuning in
  • 403 Views
  • 2 replies
  • 0 kudos

Virgin TV Go App not working after the recent upgrade

Since the recent upgrade to the app, I now get the message 'If you'd like to watch this programme, please call us on 0800 052 0701 to upgrade your Virgin TV package'.This app has been working for years, and as far as I know I'm on the top package. Th...

mpfc6324 by Joining in
  • 559 Views
  • 3 replies
  • 0 kudos

Can't log on sky sports

Does anybody know why can't watch live games on sky sports app. I have logged on to the app and registered with virgin TV go.When I try to watch a game it says there's a problem with my subscription

Kristy88 by Joining in
  • 5833 Views
  • 31 replies
  • 0 kudos

Reset TV go devices

I need a reset please. Ive been watching through Firefox set to clear cookies when it closes. However, I kept the browser open but the internet connection kept dropping out.  Every time I refreshed the page (TNT sports at the end of the time bar) it ...

Domdam by Joining in
  • 382 Views
  • 1 replies
  • 0 kudos