Hi, we're aware of an issue that may be affecting some customers using the TV Go app for functions such as the remote control function, or viewing recording whilst on their home network. When trying to do this, TV Go will advise that the set top box...
For the last few days, my TVGO app hasn't been playing recordings. I'm definitely on the same network I'm getting this error. I upgraded to 360 in June, and it's worked fine up until a few days ago.
Wife had to factory reset her iPad & now having trouble getting Virgin go set up. We have 360 box plus second box (with different number) she uses in the bedroom, & all worked fine before reset. Do I have to use my email address & password on her iPa...
HiWhen I log in to the TvGo app on my iPad (iOS 12.5.7) the app says “Oops - the service isn’t available at the moment. Try again in a few minutes”on my Ipad for quite a few months.https://community.virginmedia.com/t5/TV-on-the-go/Virgin-TV-Go-...
You may still be experiencing issues with Google Chrome registering a new device on your TV Go profile each time you use it. This isn't the intended behaviour, for the best experience we recommend not clearing cache/cookies for TV Go after each sessi...
Any chance you can help with the same issue I am facing please
Hi,Does anyone know or have a projector that you can connect your iPhone to that allows you to stream the Virgin TV Go app? I know that the app can be blocked when trying to connect to some 3rd party devices from your iPhone, so I was wondering if su...
I am having a problem when trying to playback recordings on the Virgin TV Go app that are saved on a V6 box.When trying to watch a show I get a black screen with following error message."Sorry - we can't play this at the moment 1"I am using the local...
Hi,PIN problems, Can't reset the pin. The app wont except my pin, when it is reset the message says changed to 1234, when entered it rejects the code, I have even tried 0000.Wouldn't it be nice to directly contact a virgin rep and get it fixed?regar...
I have got subtitles on live broadcasts on the sky app.I go in via virgin go click the programme I want then subtitles come up very large.I have gone on to the more tab which takes me to account & settings but there is no accessibility tab for me to ...
Trying to use the virgin tv go app away from home to watch sport tonight and nothing seems to work just always says its loading and never does. Not a connection issue as my phone network is working with everything else just virgin tv app doesn't want...
