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Forum Posts

TV Go device registration - Google Chrome

You may still be experiencing issues with Google Chrome registering a new device on your TV Go profile each time you use it. This isn't the intended behaviour, for the best experience we recommend not clearing cache/cookies for TV Go after each sessi...

Kev_B by Community Manager (Retired)
  • 171 replies
  • 1 kudos

Sorry this programme is not available in this region

Just re-installing software after disk failure and trying to watch Virgin TV on desktop (windows 10). Used to work on windows 8 See this issue has appeared before and solved (I believe), by turning off VPN. Not using VPN and able to access on mobile ...

Missing on demand content

The Equaliser season 3 episode 7,  tge latest episodes of Traffic Cops and Motorway catching Britain’s Speeders al missing on virgin tv go they should all be available on demand right now

S06622 by Tuning in
  • 1 replies
  • 0 kudos

Paul Ogrady Love of Dogs

The very last series of Paul Ogradys Love of Dogs starts Thurs 13 April EXCEPT on STV which isnt showing it. That happened in the last series but Virgin had ITV1 channel after the BBC regions but it has disappeared. Anyone know why?

Channel numbers using the virgin Tv Go app not displayed

Is there a way to get the channel numbers displayed when using the channel guide in the Virgin TV Go app?Hardcopy TV listings give the channel numbers and it’s difficult to find channels just by name - by number is sooo much easier. 

Froghall by Tuning in
  • 3 replies
  • 0 kudos

Cannot set recording from virgin go app

Tried to set recording on my virgin box when away but says virgin box is offline but it is not as can view a programme when using my sling box app so any ideas what us going on

Fantazein by On our wavelength
  • 37 replies
  • 0 kudos

Virgin Tv GO

What has happened to NCIS LA season 14 episode 11 and SWAT season 6 episode 11. They were on sky early this morning but are not yet on demand on tv go?

S06622 by Tuning in
  • 2 replies
  • 0 kudos

Device limitcreached

When trying to watch Sky Sports via Virgin Go, it says," device limit reached..." but I only have 5 devices registered ( which is the amount I can have) and it acknowledges the my device is registered. I can watch other Live TV, just not Sport. 

jdoocey by On our wavelength
  • 2 replies
  • 0 kudos