Hi, we're aware of an issue that may be affecting some customers using the TV Go app for functions such as the remote control function, or viewing recording whilst on their home network. When trying to do this, TV Go will advise that the set top box...
HiI cannot use my iPhone as a remote control. When selecting ‘Living room’ I just get a constant whirling circle. It was perfectly fine up till now. My iOS and app is up to date. I can see the programme guide, Recordings and Watchlist on my iPhone...
When I log in to the app on my iPad it just says “Oops - the service isn’t available at the moment. Try again in a few minutes”. Always worked fine until I got this error message a few days ago. I’ve uninstalled and reinstalled the app and no joy. Al...
WHY CANT I DOWNLOAD SKY SPORTS TO MY LAPTOP ? SOMEONE MUST KNOW ? WELL MAYBE NOT ...CERTAINLY NO-ONE ON THE HELP LINE DOES . ANSWER GO TO THE SKYSORTS APP AND DOWNLOAD IT . NO NO NO NO NO ........IT DOWNLOADS IT TO MY IPHONE .
All my devices for tv app filling up and old ones also sitting in the list.Now telling me I need to reset the devices. I can't believe the app is using cookies or whatever instead of authorisation in the app itself .. bit ridiculous and terrible desi...
Hi team,I've recently had an issue where Sky Sports says I have reached my device limit. However my Virgin Account says I have all slots available. Grateful for any help thanks.
I am also having this problem. I have TV360, I am connecting to the box via my home network, and (as far as I can tell) it's affecting all my recordings. It seems that there was a recent change which has caused this - at this time last week I was abl...
Hi,I'm having issues on a windows 11 laptop playing TV GO. I can hear the sound but can't view the picture. The error being "Sorry - we can't play this at the moment 0"I can see this is a common issue but does anybody have the fix? ThanksSteve
when trying yo login i get told service not available then when i try again i get told that im use a max of 2/5 devices and have to remove one before adding a new one but my device is registered in the list of 2 devices one is my computer in study an...
Im a customer based in scotland and should have STV instead of ITV by defaultIs there a way to change this on the app
TV GO open ok , when i select a tv channel to watch i am asked to Register or Sign in . Already registered s i sign in .Then the screen goes ORANGE and stays ORANGE . Message on top line says ....Authorisation Error.has something on the laptops sett...
