Hi, we're aware of an issue that may be affecting some customers using the TV Go app for functions such as the remote control function, or viewing recording whilst on their home network. When trying to do this, TV Go will advise that the set top box...
Hello. Just joined today and hoping to get some help with a sky sports app problem. We get sky sports via virgin and have downloaded the app on to 2 android phones. It works well. Decided to buy a new android tablet to watch tennis. It worked perfec...
Hi folksi used to be able to access and play my recordings through my laptop or phone when i was working away from home but i can't seem to find out how.any suggestions as i'm away for work again tomorrow many thanksewan
Hi, I have added sky sports to my TV packages ( works via TV ). Trying to watch on iPad so login to Virgin TV Go and it tells me to ‘Watch On Sky Sports’. I have downloaded Sky Sports App and logged in via my Virgin Media Account details but when I...
Can i watch Sky TV on the Sky Now application as Sky doesn't support the Chromebook system and i am looking at how i can watch Sky sports on my Chromebook plus any ideas much appreciated RegardsBrucie
According to the Play Store it's not been updated since October 2023 and the TV Guide still has logos for Christmas 24, GREAT! Christmas, Love Christmas etc, meanwhile new FAST channels that have launched this year have no logos. Has VM abandoned thi...
ITV2 and ITV3 have disappeared from the TV Go service: I've tried resetting channels to default but no joy. Is there a reason or a solution?
The Virgin Go app has suddenly stopped working on my iPad. It was working fine up until yesterday now when I open it up and select a channel, I get different error messages, sometimes I get the pop up telling me to register my device (which I’ve tri...
Hi,Can someone reset my Virgin TV Go devices, also there has to be a better way of tracking the number of devices/changes most browsers and AV software delete cookies on browser exit, I tried using the desktop app and I got the same issue as using th...
Hi Problems with accessing Virgin Go again. It has been ok for a while but today I cannot access any programmes. What I get after a very slow boot up and after the program selected is running for a short time is : "Timeout exception.....future not ...
I’m on an iPhone 11 with upto date firmware. I regularly use the tv control app but for the last few days it has asked for email and password. It didn’t recognise my password so I used the link to reset it, I received an email with a reset link but i...
