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For Virgin TV Go, TV Control, and other mobile TV apps
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Forum Posts

TV Go - Connection showing offline

Hi,  we're aware of an issue that may be affecting some customers using the TV Go app for functions such as the remote control function, or viewing recording whilst on their home network. When trying to do this, TV Go will advise that the set top box...

ModTeam by Moderator
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  • 0 replies
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Sky Sports Device Limit reached

Just tried to access the Sky Sports app via Virginmedia account on Amazon fire and mobile but got the "Sky Sports Device Limit reached", checked on PC but do not have the issue as goes through the account and then having to use the desktop player.I t...

Connecting a second tv

I have a virgin box in my living room. I bought a smart tv for my garage’s gym expecting to be able to use virgin go to watch tv but the app won’t work on the tv or an Amazon fire stick. Is there any other way I can connect? Would a wireless hdmi cab...

coter by Joining in
  • 595 Views
  • 3 replies
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Tv2go app. Service unavailable for weeks. Ipad Pro

Hi, like others everytime I try to watch TV on my Ipad Pro I get the same error service unavailable.  Both at home on virgin WiFi and via mobile hotspot. Any suggestions for getting it working?   Ady 

6tuners by On our wavelength
  • 359 Views
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Streaming not permitted - TV Control app

Hi,suddenly getting the following message when I try to stream recordings on the TV Control app :both the TiVo and my iPad are exactly the same network (in the same IP range and subnet) at home and this is a recent problem.i ran a network diagnostic ...

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Go1dy by On our wavelength
  • 583 Views
  • 2 replies
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Sky Sports multiscreen on Android app

As per the thread in the VIP forum, I have an issue with the Sky Sports tennis multi-screen on their Android app - which is accessed using my VM account login.All other streaming functions within the app work perfectly, as does the F1 multiscreen. Th...

japitts by Very Insightful Person
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sky sports not wirking on virgintvgo

morning , up until recently i have been able to watch sky sports live on my i phone 13 abd i pad  however now when i try to watch via virgin tv go it tells me to exit virgin tv and watch via sky sports , when i am directed to sky sports  app it says ...

Virgin tv go not working yet again

Hi first time poster on here Why does my tv go app not play my recordings and comes up saying im not connected to the same network blah blah blah I'm sitting next to my box in the same house on the same wifi network????  Driving me mental 

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Problems watching Sky Sports on Laptop

HelloToday I went to watch Sky Sports via Virgin TV Go on my laptop in a chrome browser. I have done this daily for a number of years now. However today when I am redirected to the Sky Sports app, log in and click on the "continue" option in the Sky ...

TV Go Register Devices

Hello all.I am having the problem with Virgin TV Go asking me to register a new device almost every time I use it, even though I am only using the same device - Google Chrome browser on a MacBook. I am not clearing cache or cookies, but for some reas...

Baller by Tuning in
  • 528 Views
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Football on Sky Sports App

Recently when watching live football on the Sky Sports app on my IPad, having logged into it using my VM details, there’s no problem watching the live action but when trying to play one of the available ‘Key Moments’ highlights, I get the message ‘Au...

jaybee192 by On our wavelength
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  • 3 replies
  • 0 kudos