Hi, we're aware of an issue that may be affecting some customers using the TV Go app for functions such as the remote control function, or viewing recording whilst on their home network. When trying to do this, TV Go will advise that the set top box...
I have tried on different browsers and via the app on both pc and tablet.Whilst watching every 20 seconds or so there is a brief lag/jump in which the video skips forward a couple of seconds.This started before christmas 2023 and has not been fixed.I...
Hi,I am trying to watch a football match that is being broadcast on TNT Sports Extra (i.e. not one of the main TNT 1-4 channels) but am unable to do so using Virgin Go. I understand that while watching on TV you can choose the extra options via the r...
I Have the same issue but on my computer same old questions asked , they say is mass or just me well it should not matter address the issue would help why cant someone at virgin media do a test run on there computer or other device and see and i the...
As the title suggests the crappy Virgin TV Go app keeps asking for the same device to be registered over and over again. The device is a new iPhone13 running iOS 17.2.1.I can watch TV in the app on all of my other devices ok.I tried phoning customer ...
Error message - NOT ALLOWED … Sorry, this programme is blocked on this device due to copyright restriction. Have received this sporadically over the past week and been able to uninstall the app, log on and it rectifies itself. Today, however, despite...
I don't use the app very often but I know I will need it Monday night due to a TV scheduling clash and I often have had problems signing in. Using the call centre is impossible.I can't remember using it since creating my Virginmedia O2 password, whic...
I have a new phone and I am unable to stream live sport on the Sky Sports app. Manage my sky devices do not seem to work. Please help.
Sky Sports app is not registering virgin details when trying to log on. I enter them and when I goto watch live TV it.keeps asking me to sign in. Sky apps have told me to contact Virgin Media
Good morning, I am having the same problem accessing TV go on any device, checked and changed passwords. No joy! has anyone had a solution? Thanks, JB
I can’t find a wat to turn off audio description on the Dave channel on the tv go app
