TV on the go
For Virgin TV Go, TV Control, and other mobile TV apps
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Forum Posts

TV Go - Connection showing offline

Hi,  we're aware of an issue that may be affecting some customers using the TV Go app for functions such as the remote control function, or viewing recording whilst on their home network. When trying to do this, TV Go will advise that the set top box...

ModTeam by Moderator
  • 0 replies
  • 4 kudos

Re: Constantly being asked to register my device

I Have the same issue but on my computer same old questions asked , they say is mass or just me well it should not matter address the issue would help why cant someone at virgin media do a test run on there  computer or other device and see and i the...

Coye by On our wavelength
  • 12 replies
  • 0 kudos

Error msg - programme blocked due to copyright restrictions

Error message - NOT ALLOWED … Sorry, this programme is blocked on this device due to copyright restriction. Have received this sporadically over the past week and been able to uninstall the app, log on and it rectifies itself. Today, however, despite...

TeensH by Joining in
  • 7 replies
  • 0 kudos

Cant login to Virgin TV GO

Good morning, I am having the same problem accessing TV go on any device, checked and changed passwords. No joy! has anyone had a solution?   Thanks, JB

Jackie-B by Joining in
  • 7 replies
  • 0 kudos

Virgin TV GO still not working!

After previously posting on here and several calls to the God awful and rude customer service advisors, passed from person to person, my Virgin TV Go app is still not working. As already advised, this on both my Android 13 smartphone and my Microsoft...

Fox35 by Up to speed
  • 8 replies
  • 0 kudos