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For Virgin TV Go, TV Control, and other mobile TV apps
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Forum Posts

TV Go - Connection showing offline

Hi,  we're aware of an issue that may be affecting some customers using the TV Go app for functions such as the remote control function, or viewing recording whilst on their home network. When trying to do this, TV Go will advise that the set top box...

ModTeam by Moderator
  • 3608 Views
  • 0 replies
  • 6 kudos

Resolved! Virgin Media Remote Control - Android App

Hey guys,I've downloaded the Virgin Media Remote control for Android, but when I try to sign in to use it, I get a "Login Error" with two buttons: one with "Try again" and another with "Return to sign in". Is there anything that I'm doing wrong?

Sky Sports unknown error

Hi,Trying to login to sky sports in Firefox and getting an "Unknown Error" after I've added credentials.Tried on differentbrowsers but dont still get same error, cleared cache etc,nothing works.Wasworking perfectly 12 hours agoAny help to get working...

Resolved! Access to sky sports via virgin media

 I have been watching sky sports via virgin media on a Samsung A tablet T550 for a while without issue. However, recently it has stopped working, it gets through to the sky sports app but after that, it eventually came up with a message saying I was ...

jbid9020 by Tuning in
  • 1335 Views
  • 2 replies
  • 0 kudos

Add, Replace, Change Device

Dear Community / Virgin MediaEvery time I start the Virgin TV GO app it asks for replacing device, saying how many have been registered already and how many changes are allowed. Once a device is registered then it shouldn't keep asking me again and a...

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Rishi9 by Joining in
  • 570 Views
  • 3 replies
  • 0 kudos

Unkown error when trying to watch sky sports

Hello, dont know if anyone has advice on this. I've had sky sports for a very long time but only recently have I been wanting to watch it on the web. When trying to watch online I get a error of "unknown error". I checked my network panel and it seem...

timypeg by Tuning in
  • 673 Views
  • 5 replies
  • 0 kudos