Hi, we're aware of an issue that may be affecting some customers using the TV Go app for functions such as the remote control function, or viewing recording whilst on their home network. When trying to do this, TV Go will advise that the set top box...
When I log in to the app on my iPad it just says “Oops - the service isn’t available at the moment. Try again in a few minutes”. Happened for days. iPad software and app up to date, app works on my phone. Any help? Is there any iOS too old to work?
Hi I have recently had a 360 box but am unable to watch any of my recordings on any device except for my tv, also it is not letting me register any devices.
Having a problem where I have my devices registered but unable to watch as "need to register device". Any help gratefully received.
When using the TV Go app on PC, film 4 audio description is on. Audio Description is missing from the drop down menu. It has only a subtitles switch and so AD cannot be switched off. It is set off in global settings. The same applies for both chro...
I recently moved to a new house and have a TV 360 box in the main reception room. I'd like to watch TV in a spare/second room, but unfortunately am not able to run cable through the house (rental). I use TV Go on my laptop and tablet regularly. Is th...
Hi, I hope that somebody can help please.I've been accessing Sky Sports through the sky sports app without issue for ages. Last night I decided to put the football on while I was dealing with some emails and got the error code along with the message ...
HiI cannot use my iPhone as a remote control. When selecting ‘Living room’ I just get a constant whirling circle. It was perfectly fine up till now. My iOS and app is up to date. I can see the programme guide, Recordings and Watchlist on my iPhone...
When I log in to the app on my iPad it just says “Oops - the service isn’t available at the moment. Try again in a few minutes”. Always worked fine until I got this error message a few days ago. I’ve uninstalled and reinstalled the app and no joy. Al...
WHY CANT I DOWNLOAD SKY SPORTS TO MY LAPTOP ? SOMEONE MUST KNOW ? WELL MAYBE NOT ...CERTAINLY NO-ONE ON THE HELP LINE DOES . ANSWER GO TO THE SKYSORTS APP AND DOWNLOAD IT . NO NO NO NO NO ........IT DOWNLOADS IT TO MY IPHONE .
All my devices for tv app filling up and old ones also sitting in the list.Now telling me I need to reset the devices. I can't believe the app is using cookies or whatever instead of authorisation in the app itself .. bit ridiculous and terrible desi...
