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For Virgin TV Go, TV Control, and other mobile TV apps
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Forum Posts

TV Go - Connection showing offline

Hi,  we're aware of an issue that may be affecting some customers using the TV Go app for functions such as the remote control function, or viewing recording whilst on their home network. When trying to do this, TV Go will advise that the set top box...

ModTeam by Moderator
  • 3654 Views
  • 0 replies
  • 6 kudos

New sky tv sports chanel sky+

I subscribe to Sky Sport and understand Sky sport has replaced sky sport arena chanel with the new sky +.  There appears to be no way to watch the chanel on laptop. I wanted to watch the rugby tonight which was listed for sky sport + chanel. However ...

milbers by On our wavelength
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  • 4 replies
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TNT removed from Mobile App

Last season I had access to TNT Sports on my mobile/tablet through my VM subscription. This season it looks like TNT has been removed from the TV Go App. Is there a way for me to watch TNT on mobile/Tablet via my VM Subscription? As I don’t have a Di...

Friday 9th, and it's fine on Virgin Go on my mobile phone, but can't get Sky + on my Windows laptop. I take it it will work on the TV box, but she who must be obeyed is watching something else. Please give us some info Virgin. 

Roomster by On our wavelength
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App keeps freezing

When I try to watch  Reginald the Vampire on my tablet or phone it freezes at around the 11min 47 seconds mark. This happens on both devices fault number on the screen is 2004.

Pin locked Permanently

Pin Locked on TVGO it won't let me watch anything over PG. I have changed the pin in settings no problem but this is permanently showing and won't let me enter anything at all it is totally unresponsive has been like this for days. Be that through Ap...

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App - watch on tablet anywhere?

Hi is there an app so you can watch VM anywhere on your tablet or phone like sky have with sky go?     [MOD EDIT: Subject title changed for clarity]

Reregistering on virgin tvgo

I have for a long time now having to register iPhone 13 every time I log into Virgin TVGo. Issue raised previously but not resolved.bought a new iPad and am now having the same issue.Why can’t Virgin get this fixed

Robphim by Joining in
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  • 1 replies
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Resolved! APP and Desktop programs available is different

I've been meaning to raise this for some time so here goes.When I log on to my mobile app I can see more programs listed than I can from my desktop.As an example, on my app I can see channels 419, 420, 424, 426 on the mobile app but not the desktop p...

bobgodbold by On our wavelength
  • 783 Views
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Problems downloading TV Go app for Windows 11

I followed the link from the VM page about TV Go appTook me to store. https://apps.microsoft.com/detail/9nxrgfqfgpsf?hl=en-gb&gl=GBClicked on download.Message says (approx) we have download a link to help you load app - check downloads (folder)Have d...