Hi, we're aware of an issue that may be affecting some customers using the TV Go app for functions such as the remote control function, or viewing recording whilst on their home network. When trying to do this, TV Go will advise that the set top box...
hello just wounding if anyone can help my virgin TV go app on my PC was working now its saying cant play at this moment for weeks now
Hi,I received a message stating that I have reached a maximum number of devices that can be registered and is unable to replace until 01/06/2024.I recently removed and re-added my devices at the start of this month due to having this same issue last ...
I'm away from home & want to record Sky Sports remotely using the app but can't see how to do this.
Trying to watch sky sports app football highlights on mobile phone. Saying Authentication error you have made changes to your accountband will need to login again.I have made no changes and logged in and out 3 times. Still the same problem. Any ideas...
Trying to use Virgin Go on a new laptop running on Windows 11. Can get sound but no video. Virgin Go ok on other devices. Sky Sports is ok on new laptop as well .Is there a general issue?
I previously used Virgin TV GO on my iPhone 14, but since upgrading to an iPhone 15 Pro Max, the app will not work. I can't even register the device on my account (there is one available device position and I am able to register other devices/make ch...
My TVgo app wont connect to my virgin box.The smart card ID and the CA ID on my box are different, I expect this is because I got a new box when I moved house. How can I get them set the same so that I can set recordings from using the app?Yes, my bo...
Hello, I have received a message today stating that I have reached the maximum number of devices that can be registered on my account and unable to replace any until 01/06/24.I have 2 PCs, phone and tablet. I have tried all browers, cleared the cache...
Hi is there anyone that can help me, every time I use the app on my iPhone it keeps asking me to register it and I’ve done so 3 times and I can’t use it anymore
I am trying to watch sky sports 1 on the sky sports app which virgin says to go to but it saying that I need a subscription which I have with virgin ?
