Security matters
For internet security tips and help staying safer online
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Latest Phishing News 29/09/2023

Latest Phishing News 29/09/2023 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response   Email 1 V...

Int-Sec by Moderator
  • 65 Views
  • 0 replies
  • 0 kudos

Latest Phishing News 28/09/2023

Latest Phishing News 28/09/2023 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response   Email 1 V...

Int-Sec by Moderator
  • 86 Views
  • 0 replies
  • 0 kudos

Latest Phishing News 27/09/2023

Latest Phishing News 27/09/2023 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response   Email 1 V...

Int-Sec by Moderator
  • 112 Views
  • 0 replies
  • 0 kudos

Latest Fraudulent SMS News 01/12/2022

Latest Fraudulent SMS News 01/12/2022 Below is the latest list of SMS messages that we have confirmed as fraudulent. Remember if you receive any of these messages, never click on the link within the SMS. If you receive any SMS that you believe to be ...

Scam call

I've just recieved a call from [MOD EDIT: REMOVED] claiming to be Virgin Media saying they've noticed issues with my broadband speed and wanted access to my PC. When I told them I knew they were a scammer they hung up. The person calling was female a...

Chewie30 by On our wavelength
  • 1250 Views
  • 7 replies
  • 1 kudos

Is this email a scam?

I've ordered my broadband for tomarrow the 1st of September and I've just seen an email from virgin media Web teamAsking for me to send proof of address and ID to an email - porsandids@virginmedia.co.ukIs this email legit ?

Verify

Is this a legitimate email address - fraudpreventionteam@virginmedia.co.uk

vjagmail by Just joined
  • 281 Views
  • 1 replies
  • 0 kudos

Child Safe stuck off

Child safe is stuck off on my account despite it looking like it's active on my settings page.I've switched it off and on multiple times using the slightly different looking version of the website (not sure why it appears differently sometimes) and I...

latest Phishing News 02/08/2022

latest Phishing News 02/08/2022 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response   Email 1 Y...

Int-Sec by Moderator
  • 342 Views
  • 0 replies
  • 0 kudos

Verification code not received

Hi I am trying to login into my Virgin money account but I get stuck on login as I don't receive any Authentication code on my phone. I had received it in the past. I am typing the correct password but still don't get the code. I also called customer...

Neha23 by Joining in
  • 486 Views
  • 3 replies
  • 0 kudos

Resolved! Genuine or scam ?

I've received an email which purports to come from Virgin Media asking me to update my Quick Pay online.It appears genuine but I am reluctant to act on it without making sure that it's not a phishing email. Has anyone else received one like thgis ?

Meldrew by On our wavelength
  • 488 Views
  • 4 replies
  • 0 kudos