Latest Phishing News 22/09/2023 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 Vir...
Latest Phishing News 21/09/2023 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 Vir...
Latest Phishing News 20/09/2023 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 Vir...
Latest Fraudulent SMS News 01/12/2022 Below is the latest list of SMS messages that we have confirmed as fraudulent. Remember if you receive any of these messages, never click on the link within the SMS. If you receive any SMS that you believe to be ...
Latest Phishing News 21/10/2022 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 -...
My phone was stolen a few weeks ago, with my SIM card in it. I called and got it blocked while a new one was delivered to me. My insurance company is now asking for proof that I had my card blocked, and I just need to know if that's even possible to ...
On community chat PM, should I ever be asked for my bank sort code?
I have been trying to change my password. No matter what format I use. As soon as I get to 8 strings (letters and numbers only) it says invalid so unsure how to resolve as this happens using numbers and letters, numbers only, letters only. I am not s...
For the past 3 months or so I have received 2 or 3 emails a week purporting to come from Virgin Media claiming that my bill is attached. It's relatively easy to spot that they are not genuine; but why oh why can't Virgin stop/block them?
Latest Phishing News 20/10/2022 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 Y...
Don’t need websafe and it appears I haven’t opted in so why can’t I access certain sites?
Email from Virgin saying my internet connection may be infected with malware. Is this geniune?
I’ve just had an email asking me to complete a survey as I’ve decided to leave Virgini hadn’t decided to leave so not sure if the survey was from a genuine sourceVirginMediaCommunitySupport@virginmedia.co.uklooks genuine and contains an account numbe...
Hello all,I’m not a Virgin Media customer but I am an extremely concerned brother of someone who is. To explain - my sister split with her partner, and since then he has been using her VM account (without her knowlege) to buy services and I believe a...
