Latest Phishing News 22/09/2023 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 Vir...
Latest Phishing News 21/09/2023 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 Vir...
Latest Phishing News 20/09/2023 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 Vir...
Latest Fraudulent SMS News 01/12/2022 Below is the latest list of SMS messages that we have confirmed as fraudulent. Remember if you receive any of these messages, never click on the link within the SMS. If you receive any SMS that you believe to be ...
I need to get my work VPN working, but I want to keep the family content controls in Web Safe enabled. How do I do it?
Latest Phishing News 25/10/2022 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 Res...
I received an email stating that there was a request to reset my password, and if it wasn't me to go to the 'Contact Us' page and tell virgin about it. Well it wasn't me, so I went to the contact us page and there is no obvious place to register this...
I’m in the process of getting my drive tarmac’s but the cable into my home is very near the top and it looks unsafe. I think it should be birdied deeper. Can you direct me as to who I should speak to?
Latest Phishing News 24/10/2022 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 De...
Require some help, what I have done so far:Not able to access websafe_setting page (able to go to update_profile page).When clicking on the Websafe - Manage settings buttons it just takes you back to the home page and says "Somethings's gone wrong"Tr...
I am getting repeated calls, clearly originating in the Far East, suggesting that I have a problem with my Router and wanting me to give them access to my router.This felt like a scam. I have had three calls just today.The number given after calling ...
I’ve been incorrectly called c20 time from various numbers most recently 0800 183 6411. I’m being called for collections for someone else. I don’t have, have never had and now will never have a virgin media account. I have explained this to every age...
My account was hacked yesterday. Probably by someone claiming to have forgotten password and being able to easily look up my DOB and mother's maiden name, as I have a unique name in UK so easy to find these on line. Took me 2 mins!!I have now chang...
I have been receiving quite a lot of phone calls stating they are from virgin sales, they offer me an upgrade, now i know this is all a scam and i'm aware of how it goes.Why don't virgin set up a code system for it's customers, the way it will work i...
