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Latest Phishing News 18/07/2024

Latest Phishing News 18/07/2024  We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response   Email 1H...

Int-Sec by Moderator
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Latest Phishing News 17/07/2024

Latest Phishing News 17/07/2024 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response   Email 1 ...

Int-Sec by Moderator
  • 77 Views
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Websafe / Childsafe issues - F011306655: UPDATE: RESOLVED

Hello, We're aware that some of you may be experiencing Websafe / Childsafe problems and that it's not working as expected despite switching the settings on and off. We're sorry for the inconvenience caused and we hope to get it resolved as quickly a...

ModTeam by Moderator
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Web sites blocked by court order

Here is an updated list of all the web sites that have been blocked on our network, as they’ve been found to be infringing copyright or trademark. As a responsible ISP we obey court orders addressed to the company.   Movie2k-Movie4k download4allEZT...

Pete_DM by Moderator
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Resolved! Can't switch off web safe. .

 Tried numerous times to switch off the recent web safe addition from Virgin Media banning access to most web addresses. Any attempt bounces me back to my account page.  Every attempt bounces me back to the 'My Account' page.  It only appears when us...

Jiffy1 by Joining in
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  • 6 replies
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Child Safe ON still not working

Hi,The child safe is switched on and even after restarting the router and switching off and switching on the router still I found the restricted adult porn web sites are accessible.Below is the screenshot for reference and please let me know how can ...

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Virgin media sales rep identity check

Hi - like many others I'd like to double check that a sales rep who has visited is genuine. Please drop me a DM if that is still the easiest way to provide details and check. Many thanks!

Latest Phishing News 05/09/2023

Latest Phishing News 05/09/2023 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response   Email 1 D...

Int-Sec by Moderator
  • 407 Views
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Cannot Change my Secondary Email Password

I hope VM are reading this as no matter what the community says on here you cannot change your secondary email password on 'my virgin media' / profile / manage secondary e-mails. I can delete it but can't 'manage' the e-mail in any other way. (ie cha...

Kett14 by On our wavelength
  • 3648 Views
  • 15 replies
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Websafe not turning off

Morning allFor the past few weeks some websites have been blocked even though websafe ect is turned off.The websites work with a vpn and when connected to mobile data. How can I resolve this as all answers on similar posts seem to be answered in pms ...

Dan_G1 by Joining in
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Latest Phishing News 04/09/2023

Latest Phishing News 04/09/2023 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response   Email 1 V...

Int-Sec by Moderator
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Resolved! New kit scam?

Hi I’ve received two texts from “VirginMedia” claiming I have a new kit on the way and is set to arrive September 2nd (tomorrow). BUT I have not ordered anything seeing as my current hub works perfectly fine. Not only that but I checked under “orders...

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R_44351 by Tuning in
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  • 8 replies
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Child Safe not working

Hi @Sabrina_B, I'm having the exact same issue, I'd be very grateful if you could help resolve it, I've also tried on various computers, browsers, same problem. Thanks,

Price_T by Joining in
  • 312 Views
  • 1 replies
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