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Latest Phishing News 24/06/2024

Latest Phishing News 24/06/2024 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 O2 ...

Int-Sec by Moderator
  • 61 Views
  • 0 replies
  • 0 kudos

Latest Phishing News 21/06/2024

Latest Phishing News 21/06/2024 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response   Email 1 O...

Int-Sec by Moderator
  • 183 Views
  • 0 replies
  • 0 kudos

Websafe / Childsafe issues - F011306655: UPDATE: RESOLVED

Hello, We're aware that some of you may be experiencing Websafe / Childsafe problems and that it's not working as expected despite switching the settings on and off. We're sorry for the inconvenience caused and we hope to get it resolved as quickly a...

ModTeam by Moderator
  • 489 Views
  • 0 replies
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Web sites blocked by court order

Here is an updated list of all the web sites that have been blocked on our network, as they’ve been found to be infringing copyright or trademark. As a responsible ISP we obey court orders addressed to the company.   Movie2k-Movie4k download4allEZT...

Pete_DM by Moderator
  • 20927 Views
  • 0 replies
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Resolved! Is it a scam.

I received a telephone call in landline saying my internet was being used from someone in California. They asked me to go on my mobile and download ANYDESK I was a bit suspicious they said they were from virgin media. I still was not convinced. I sai...

Child lock

Why is this not working? It is switched ON, but is allowing everything to be viewed on the internet.I want it sorted ASAP. 

Manni3 by Joining in
  • 650 Views
  • 5 replies
  • 0 kudos

Latest Phishing News 14/09/2023

Latest Phishing News 14/09/2023 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response   Email 1 D...

Int-Sec by Moderator
  • 410 Views
  • 0 replies
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Area sales agent

Hi had an sales agent knock my door the other day on friday Called ( MARK [MOD EDIT: Personal details] ) asking about if i would like join virgin media... so i had a chat with agent parcilay set up to go ahed with virgin... and then said i speak with...

Latest Phishing News 13/09/2023

Latest Phishing News 13/09/2023 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response   Email 1 D...

Int-Sec by Moderator
  • 394 Views
  • 0 replies
  • 0 kudos

Latest Phishing News 12/09/2023

Latest Phishing News 12/09/2023 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response   Email 1 V...

Int-Sec by Moderator
  • 393 Views
  • 0 replies
  • 0 kudos

Child safe not working

 hi I’m trying to add a website to the restricted websites on child safety but it’s not working.i keep getting the following message : “Sorry the changes you made were not saved, please try again”see the below screenshot

70ABAB68-5501-423E-A233-22A506D906DB.png
chg194 by Joining in
  • 2448 Views
  • 26 replies
  • 1 kudos

Fishing E-mail??

I've not requested a password reset but have received this E-mail (See Below).  If it is genuine how are we as customers suppose to know?  So I'll not click on any link within the E-mail to report I have not requested a password reset etc.  What you ...

Ratbiter by Joining in
  • 439 Views
  • 1 replies
  • 0 kudos

Scam calls

Good afternoon, Can someone confirm if this number [REMOVED] is from a scam caller? They asked my details but the lady on the call said I am a customer of VM since 4 months. Which is obviously not true.  Thanks!   [MOD EDIT: number edited in case it'...

Bibi6 by Tuning in
  • 461 Views
  • 2 replies
  • 0 kudos

Latest Phishing News 06/09/2023

Latest Phishing News 06/09/2023 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response   Email 1 ...

Int-Sec by Moderator
  • 530 Views
  • 1 replies
  • 0 kudos