Security matters

Latest Phishing News 01/05/2024

Latest Phishing News 01/05/2024 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 Upd...

Latest Phishing News 30/04/2024

Latest Phishing News 30/04/2024 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 Dea...

Latest Phishing News 29/04/2024

Latest Phishing News 29/04/2024 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 Dea...

Spam call

had a phone call this morning from a lady, she appeared to be Asian, telling me that my vm router has been compromised, she could see 6 people using my router, I checked and there are 6 devices connected to my router although only one was switched on...

Latest Phishing News 25/07/2023

Latest Phishing News 25/07/2023 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 W...

Latest Phishing News 24/07/2023

Latest Phishing News 24/07/2023 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 V...

How do I delete hacked email account

My ntlworld email account has been hacked and they have also gained access and deleted my Facebook and Messenger accounts. Need to shut down ntlworld account ASAP please

Resolved! Virgin Media Server on CSS Blocklist

I've just sent an email which failed to deliver because Virgin Media server csmtpq2-prd-nl1-vmo.edge.unified.services (84.116.50.37) is on the SBL/CSS Blocklist. Just to be clear, this is not my WAN address, it is a server somewhere in the delivery c...

Virgin.net email cannot access

Hi,My virgin.net email account seemed to have been hacked last week. I managed to change my password and look through my settings to remove any settings I did not know about like forwarding. I cleared all my old emails and ensured my account was clea...

02073662500 - Is it real VM owned number or scam?

It's the second time I've received a call from that number. The first time no one answered, but today a lady addressed me with my name saying that my contract can be renewed. When I've told her that can't be possible because I've already renewed 2 m...

Telesales email.

Hi.Recently I've been recieving emails from a supposed telesales team member to ask me to confirm my address. I'm figuring this is a scam email?Unfortunately I did confirm this without thinking due to being annoyed after repeated attempts.What can I ...

I am trying to reset my password for my virgin mail account,

I am trying to reset password for my virgin account, I enter my date of birth and secret reminder correctly, try to reset password and it says password not acceptable. I have tried short, medium and high strength, but always the same error message. I...

Is the following email a scam

I have received the following email, but not sure if it’s a scam or not. The email states that virgin will not ask for personal details, however when you click on the link, it takes you to a page asking for personal information! Hello Sally-Ann,We’re...

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