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Latest Phishing News 13/12/2024

Latest Phishing News 13/12/2024 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 ima...

Int-Sec by Moderator
  • 111 Views
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Latest Phishing News 12/12/2024

Latest Phishing News 12/12/2024 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 VME...

Int-Sec by Moderator
  • 177 Views
  • 0 replies
  • 0 kudos

Websafe / Childsafe issues - F011306655: UPDATE: RESOLVED

Hello, We're aware that some of you may be experiencing Websafe / Childsafe problems and that it's not working as expected despite switching the settings on and off. We're sorry for the inconvenience caused and we hope to get it resolved as quickly a...

ModTeam by Moderator
  • 2154 Views
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Bill Final Notice

I have just had a shock, I received a mail "Your Virgin Media bill is ready" and the message preview showed my bill was for £177.19 which resulted in a very large intake of breath, my bill is normally nowhere near that much. Anyway, panic over when I...

VC10 by Dialled in
  • 636 Views
  • 3 replies
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Web Safe

Hi, web safe / child safe has completely stopped working. I have two young children & they are now at risk of seeing inappropriate content online when connected to WiFi at home. I’ve tried all the basics, nothing is working. Please assist. 

Latest Phishing News 13/02/2024

Latest Phishing News 13/02/2024 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response   Email 1 E...

Int-Sec by Moderator
  • 435 Views
  • 0 replies
  • 0 kudos

WhatsApp hack

Hi is it possible a contact can listen and watch me inadvertently through WhatsApp or other apps on my phone.?Is thera a suitable safe way or software to test or check my phone and remove ?Please advise . ThanksJ...

Jkf7767 by Joining in
  • 728 Views
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Looks like Smishing ??

 im concerned for my data security. Has there been a data breach? Or has someone called pretending to be on my account ? I do not know a richard. 

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Childsafe not working

My child safe im has not been working for a few days not I have tried resetting hub etc but nothing is working can someone please help I have 3 children 

Ckj16 by Joining in
  • 536 Views
  • 7 replies
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Latest Phishing News 09/02/2024

Latest Phishing News 09/02/2024 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response   Email 1 T...

Int-Sec by Moderator
  • 571 Views
  • 2 replies
  • 0 kudos

Latest Phishing News 12/02/2024

Latest Phishing News 12/02/2024 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response   Email 1  ...

Int-Sec by Moderator
  • 515 Views
  • 0 replies
  • 0 kudos

Child Safe Not Working!

Child safe does not work and is not fit for purpose. Despite all options being switched on you can still access inappropriate and dangerous websites. I'm concerned as my daughter spends lots of time on her laptop. Please advise ASAP! 

Old inactive account hacked

My virgin media email account was disabled before 2015 and I left my new ‘current’ email address on there for certain emails to be forwarded to my newer outlook account. Yesterday I got my first email in years forwarded from the virgin media email st...

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Fsabri by Joining in
  • 396 Views
  • 1 replies
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