Latest Phishing News 04/12/2024 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 Vir...
Latest Phishing News 03/12/2024 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 You...
Hello, We're aware that some of you may be experiencing Websafe / Childsafe problems and that it's not working as expected despite switching the settings on and off. We're sorry for the inconvenience caused and we hope to get it resolved as quickly a...
I am having the same issue I have had before, and I see quite a lot of people have had recently. Web Safe has stopped working, i.e. I can access supposedly blocked websites from my PC and other devices in my home. This usually works fine, blocking t...
Latest Phishing News 26/02/2024 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 ...
Tonight we had someone call to my mums, dressed in a suit with lanyard visible but ID turned round. He asked who the Wi-Fi provider was and said that Virgin was one of the company’s that had employed his company to check if people were on the new or ...
Websafe settings off but still blocking sites Secure Connection FailedAn error occurred during a connection to www.cyberghostvpn.com. PR_END_OF_FILE_ERRORError code: PR_END_OF_FILE_ERRORThe page you are trying to view cannot be shown because the auth...
I have no problem logging in and changing the password but it refuses to change.
As quite a few other people have mentioned here, Child Safe has also stopped working on all of our devices. Any indication of when this will be sorted out? Seems to be no response from what I've seen so far.
I have received a few emails from thanks@virginmobile.com stating in conjunction with John Lewis I can get a free tuppaware set. Is this a legitimate email?
Got a call lunchtime, claiming to be from BT: 0193 257 1002A well-spoken lady, in *loud* call-centre, sorta-Asian accent that took a while for my old ears to untangle...Apparently, my BT broadband was 'slow'.I replied I was with Virgin, was told BT ...
Morning, I had a field sales rep at the door yesterday so considering signing up to Virgin Media but want to check the credentials of the salesperson first. They are coming back this morning. Are you able to help please?Thanks M
A vandal has removed my outside external cable entry cover and attempted to cut my cables (succeeding on the now redundant phone line and only halfway through the bigger broadband cable).Everything appears to work still but I need to protect the cabl...
