Latest Phishing News 04/12/2024 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 Vir...
Latest Phishing News 03/12/2024 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 You...
Hello, We're aware that some of you may be experiencing Websafe / Childsafe problems and that it's not working as expected despite switching the settings on and off. We're sorry for the inconvenience caused and we hope to get it resolved as quickly a...
Can someone from VM Support get back to me please? The Child Safe settings are not working in private browsing mode. This is a major issue that needs resolving.
Hello. I’ve just realised the child safe settings that I previously had set are not working. My 13yr old son is able to access everything on the internet! I have Child Safe on, no timers, plus I had a list of blocked sites which have been deleted. Ca...
I am due to have my quick start package delivered on the 8th April, however, I received a text claiming to be from Virgin Media saying they can deliver my package earlier. The number the text was sent from was 07********. Is this a genuine VM contact...
Latest Phishing News 25/03/2024 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 ...
Hi, I had a field sales rep come to the door and hand over a card. He seems legit but wanted to check before I hand over any details.Any help would be appreciated - thank you!
Hi, I've just completed a renewal for my dad with virgin media. We've been VM customers for years now, and for our same package the renewal price was £52. I've just received an email with confirmation number for £72?
Hi, I have received an email saying I might have malware on my device. Email reference is VMIS60-NETWORKATTACKS-F011241967Is this genuine? Can I get more info on which device is sending the malware? Thanks Nick
Latest Phishing News 22/03/2024 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 ...
As the title states, I have been trying to use my @yahoo.com domain email address for this CM community account and none of the verification emails have come through. I have checked Spam, waited a day, tried sending the verification email again multi...
HelloHaving signed my Dad up for Virgin Media with an installation in April, the next day I get a text from "Virgin Media" with "Great news!" as they can offer an earlier install date for a 50 pound bill credit, which I've agreed to by 'YES' and '1pm...
