Latest Phishing News 06/09/2024 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 Vi...
Latest Phishing News 05/09/2024 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 Vi...
Hello, We're aware that some of you may be experiencing Websafe / Childsafe problems and that it's not working as expected despite switching the settings on and off. We're sorry for the inconvenience caused and we hope to get it resolved as quickly a...
Here is an updated list of all the web sites that have been blocked on our network, as they’ve been found to be infringing copyright or trademark. As a responsible ISP we obey court orders addressed to the company. Movie2k-Movie4k download4allEZT...
A vandal has removed my outside external cable entry cover and attempted to cut my cables (succeeding on the now redundant phone line and only halfway through the bigger broadband cable).Everything appears to work still but I need to protect the cabl...
I’ve been sent the email to reset my password and I’m trying to do this but no matter what I put in after about 7 characters it comes up invalid and will not let me progress any further. I have seen other posts where they have been PM’d directly to g...
Hi, this feature isn't working even though it is enabled. I have children in the house so need this feature to be in place.I see this has been flagged by others on here -please can you resolve this issue.
also had email with proposed contract but i have not as yet supplied any bank details as wary its a scam
Latest Phishing News 23/02/2024 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 Vir...
Multiple calls from +44 800 052 1251 which is a verified virgin media number. Spoke to complaints service over the phone after sending an email. They said I would not receive anymore calls after the system updates my preferences. I already had my mar...
Hi,Very similar case to the one in this thread:https://community.virginmedia.com/t5/Security-matters/Web-Safe-is-incorrectly-blocking-our-website/td-p/5320371They are the only one ISP that we know of that is blocking us.I've sent them an email asking...
Latest Phishing News 22/02/2024 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 ...
Latest Phishing News 19/02/2024 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 ...
Hi there, I am the owner of urlbae.com and I have had a number of our customers complain that websafe is blocking Virgin users from our website. Our website works fine when our users access via mobile or if they connect using a vpn but directly with...
