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Latest Phishing News 17/05/2024

Latest Phishing News 17/05/2024 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response   Email 1 H...

Int-Sec by Moderator
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Latest Phishing News 16/05/2024

Latest Phishing News 16/05/2024 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 Vir...

Int-Sec by Moderator
  • 133 Views
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Websafe / Childsafe issues - F011306655: UPDATE: RESOLVED

Hello, We're aware that some of you may be experiencing Websafe / Childsafe problems and that it's not working as expected despite switching the settings on and off. We're sorry for the inconvenience caused and we hope to get it resolved as quickly a...

ModTeam by Moderator
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Web sites blocked by court order

Here is an updated list of all the web sites that have been blocked on our network, as they’ve been found to be infringing copyright or trademark. As a responsible ISP we obey court orders addressed to the company.   Movie2k-Movie4k download4allEZT...

Pete_DM by Moderator
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External attacks detected by my Router

I have Gig1 service from VM. I am using the VM router as a modem and have a Asus RT-AC3200 router providing the wi-fi and LAN connectivity.The Asus router has been dropping the connection over the past week or so and when I interrogate the security l...

chancox by Tuning in
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Email problems

Please help! I have an ntlworld email address  and since November 2023 have had my emails hacked on several occasions. Because VM are no longer supporting ntlworld suffixes, VM designated an Outlook username to access emails and a new password. I can...

Mumof8 by On our wavelength
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Resolved! Websafe not working

Hi, One of many others who can no longer get Websafe to work. Has been fine, but now when on will act as if it is off (no web restrictions at all).Reset devices, cleared cache on mobile, etc (same as others have) but no joy. Have again tried web URL ...

DJCopa by On our wavelength
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Web safe not working when enabled

I have enabled websafe and its not blocking any sites.I have seen a few posts where people have got this working again after posting here, could you please do the same on my account.Thanks.  

ntlworld account hacked

My legacy ntlworld email address has been hacked and taken over. Numerous new app accounts are being created in my name, and I'm also receiving threatening emails. Please can someone take urgent action to close this account?I also have a virgin.net a...

Krinny by Joining in
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Door to door caller genuine?

I would like to know if the VM door to door caller was genuine.He signed me up to a contract after I gave him my email address and I’m now receiving lots of emails about an installation date etc. and “My Virgin Media” (which I am unable to login to)I...

aviii89 by Joining in
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Not my account in arrears.. credit score affected

I recently checked my credit score and was concerned to see a Virgin Media account with my name but not my current address. This account is in arrears and negatively affecting my credit score. Please can I have some advice on how to take my name of t...