Latest Phishing News 13/12/2024 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 ima...
Latest Phishing News 12/12/2024 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 VME...
Hello, We're aware that some of you may be experiencing Websafe / Childsafe problems and that it's not working as expected despite switching the settings on and off. We're sorry for the inconvenience caused and we hope to get it resolved as quickly a...
Hi, I received this text after I started an order by clicking on third party deals aggregator don’t recall which one it was.“Hello, You recently made an online application for Virgin Media services. To complete your order please give me a call. kerry...
The website and app will not allow me to add websites to the blocklist or change the parameters of the parental control timer. Keep getting the same error message every time, on both the app and website.This has been going on continuously for months ...
Hi I received a telephone call from [MOD EDIT: Potential spoofed number] and it has Virgin for a new broadband connection. I gave then my personal details but now worried this could have been a scam. Can some from Virgin confirm?
My website is being blocked - website is here: https://www.wonderandwonder.com/This site is a standard corporate site with no adult content or security issues.The site is not blacklisted in any way.And the site is not being blocked by any other ISPs....
I've had a number of emails from healthcheck@accounts.virginmedia.co.uk regarding an issue with my broadband connection linked to smart support - is anyone able to tell me if this is a legitimate? It is asked me to reset my hub which I did via the li...
Can someone from VM help please, I received a text and e mail 17th Oct saying there is a problem with my broadband connection and a temporary fix applied and an update to follow, which came through on the 19th Oct. I have just received another text a...
Hi I am looking to take out a broadband package through a virgin field agent. How do I verify he is legitimate before I provide any sensitive information and sign up?
Latest Phishing News 04/12/2024 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 Vir...
I have the same problem with websites flagging my IP address as potentially dangerous because of spy bots. I have only been using VM for less than 2 months! I have never ever had problems before like this. This is absolutely ridiculous. Virgin Media ...
Just received a call from an alleged Sales person on 08000529406 trying to upgrade my package due a great offer running out today. I didn't believe the caller so I hung up. My question is really this. If it was a genuine sales call how did they call ...
