Latest Phishing News 04/12/2024 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 Vir...
Latest Phishing News 03/12/2024 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 You...
Hello, We're aware that some of you may be experiencing Websafe / Childsafe problems and that it's not working as expected despite switching the settings on and off. We're sorry for the inconvenience caused and we hope to get it resolved as quickly a...
After having problems with websafe for over year with no resolve I yet again rang customer service again today asking to make a complaint. They talked me through the problem and yet again had no idea how to fix it.Anyway turns out all my previous cal...
This feature is still not working. It is enabled in settings, i have rebooted and rest my router, left for 1 hour etcStill the same, type PORN into any search engine and there it is!!!!!!!!!!!!!!!Keep getting passed from pillar to post with this. It ...
My virgin media Web pages do not appear to have anywhere to check or change the websafe (childsafe?) settings.The help page links just take you back to the my virgin media home page. I really don't want to have to go through the painful process of m...
Help, all of a sudden, some websites are blocked by Virgin Media, despite having both childsafe and virussafe off, under online security.I tried turning on and off childsafe but it doesn't turn on or off, it stays off with the following error 'Sorry ...
Latest Phishing News 24/04/2024 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 H...
I have not been with virgin for 3 years now and in the last few weeks I have started to get hacked on some old accounts that used the old NTLworld address. I recently had my Spotify account hacked to the point they changed the password on the account...
Latest Phishing News 23/04/2024 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 V...
Hello. I have had several virginmedia and ntlworld email accounts severely compromised in the last week. It started with receiving an email stating that that account had been hacked and asking for a ransom in bitcoin. Over the next few days this ...
Hi there, having issues registering or resetting my virgin media account password. Is there a known issue?
Hi. I've noticed recently that SPAM/phishing emails from senders I've 'blocklisted' on VM Mail are getting through. Although they're still being identified as SPAM and filtered out, when I try to add the sender to the blocklist, I'm notified that t...
