Latest Phishing News 25/04/2024 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 V...
Latest Phishing News 24/04/2024 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 H...
Latest Phishing News 23/04/2024 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 V...
Hi,It appears the password validation isn't working. I have got through to the "Choose a new password" but litrally every password I try is "Strength Invalid" and "Does not meet the requirements"I have tried passwords with mixed case, over 8 characte...
Last week someone turned up at my door claiming to be from Virgin media and said he was here to collect my equipment. I told him that I had not requested this and he left. Does anyone have any idea why this may have happened? Could it have been a sca...
HiPlease can anyone offer advice or suggestions. We came back from a 1 night away trip to find an obvious trench had been dug in our small front garden. The only explanation that fits is that it connects to our virgin / cable/ tv box at the front of ...
HiMy ntlworld email which I have had for years has been hacked , along with my social media stuffi cannot gain access to my account. I am no longer a customer of Virgin . I have tried to get on my account t to change my email address and password but...
I can’t change the password to open my login account
I've just received a call from a man claiming to be from BT. He said my internet had changed from private to public access. Told him I didn't believe him to be genuine but he insisted he was & would call back later, after I had time to check with Vir...
Latest Phishing News 01/12/2023 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 V...
Been trying to block a couple of additional websites using the websafe site. When I add the url I get an error to try again later. It’s been weeks and no change.please can you help?Steven
In all my many many years of owning a mobile phone, I've been very careful with my phone number and I've NEVER had any SCAM calls. The very DAY, we were sold off to O2 I start to get SCAM calls from Manchester pretty much every other day from a Manch...
Hi, I would like to delete my ntl email. It's been compromised and I've had to change mutiple things. How can I shut down my ntl email please? Its my primary account however so I'm a bit stuck as to what to do.Thank you
