Latest Phishing News 05/11/2023 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 T...
Latest Phishing News 04/12/2023 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 V...
Latest Phishing News 01/12/2023 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 V...
Latest Fraudulent SMS News 01/12/2022 Below is the latest list of SMS messages that we have confirmed as fraudulent. Remember if you receive any of these messages, never click on the link within the SMS. If you receive any SMS that you believe to be ...
I cannot reset my password. Every time I try, it says that my new password is not valid. I have tried on different browsers and different devices with no avail. I am trying to move house, and this is extremely frustrating and I will consider taking t...
I want to be able to access a website and therefore need websafe to be turned off but the option does not allow it. Can you help please
Cannot turn off web safeI want to be able to access a website and therefore need websafe to be turned off but the option does not allow it. Can you help please
Latest Phishing News 19/07/2023 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 Sub...
The virgin street cabinet on Canons Close, Radlett has been left open. I can't find any way to report it. Just needs someone to come and lock it to prevent expensive equipment being damaged or stolen. I can't see how to report it to virgin and the ph...
HI My virginmedia.com email account has been hacked. Please can someone contact me to get it deleted?Any help would be much appreciated.Thanks
Hi, Can someone contact me ref a Direct Debit that has been setup from my bank, I am not and have never been a Virgin customer. two payments have tried to come out now.Thanks
Latest Phishing News 18/07/2023 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 Che...
My wife’s old virgin media email account is still active even though we haven’t been virgin media customers for around 18 months. The email this week has been hacked and they are using it to gain access to accounts that she hadn’t realised were still...
All my inbox emails have disappeared (my sent are still there) on my virgin email account. They have gone on the virgin web account but I'm going round in circles with Virgin, the on line chat doesn't even mention email ?????.Can any one help
