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Latest Phishing News 30/05/2023

Latest Phishing News 30/05/2023 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response   Email 1 H...

Int-Sec by Moderator
  • 102 Views
  • 0 replies
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Latest Phishing News 26/05/2023

Latest Phishing News 26/05/2023 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response   Email 1 W...

Int-Sec by Moderator
  • 149 Views
  • 0 replies
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Latest Phishing News 25/05/2023

Latest Phishing News 25/05/2023 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response   Email 1 V...

Int-Sec by Moderator
  • 153 Views
  • 0 replies
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Latest Fraudulent SMS News 01/12/2022

Latest Fraudulent SMS News 01/12/2022 Below is the latest list of SMS messages that we have confirmed as fraudulent. Remember if you receive any of these messages, never click on the link within the SMS. If you receive any SMS that you believe to be ...

Resolved! 0800 183 6416

Hi all. Have been receiving regular calls from this number. Googling suggests it could be spam while others say its genuine.  I'm opted out of marketing So the only thing I can do is block it. Any thought's? 

Screenshot_20230521-110409_Phone.jpg

Resolved! Scam call

Received call from [REMOVED] stating they are from Virgin media regarding problem with service. I replied I will phone direct. Do Virgin call from local numbers?  [MOD EDIT: number edited in case it's an innocent number being spoofed]

NTL email hacked - help sought to delete the account

Hi, my old NTL email has been hacked - usual unpleasant demands for money - all very tiresome and stressful. I have changed my primary email account i use to access virgin media and password but cannot delete the old NTL email account - can you do th...

Bill15 by Joining in
  • 234 Views
  • 4 replies
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Resolved! email account hacked

A few months back I received a blackmail threat from someone that had accessed my ntlworld email account. I was told to send £500 in Bitcoin to some encrypted ? account. Obviously I refused and received more threats as the days went on. I finally upg...

Bryzza by Dialled in
  • 422 Views
  • 7 replies
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Latest Phishing News 24/05/2023

Latest Phishing News 24/05/2023 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response   Email 1 V...

Int-Sec by Moderator
  • 154 Views
  • 0 replies
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Resolved! Cannot reset password

I know everyone posts about this, but I have been trying for half an hour to reset my password in order to login to My Virgin Media and I keep getting the stupid "You can't use that password. Please choose another." error, even though my password is ...

Kajoh by Joining in
  • 391 Views
  • 3 replies
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Latest Phishing News 23/05/2023

Latest Phishing News 23/05/2023 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response   Email 1 D...

Int-Sec by Moderator
  • 144 Views
  • 0 replies
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Resolved! contact from VM

I have been on the message boards complaining about poor BB speed. I received a message from ? a moderator asking for my billing details ( bank details ), which I refused to give him. Is this usual procedure to confirm an identity?

Johan by Superfast
  • 264 Views
  • 5 replies
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Child Safe not working 6 months

Child Safe is not working reported to VM. They now say it is fixed. However it is still not working.Child safe in ON on my account. I am not using VPN. I cleared my PC DNS Cache.Whats going on, why are so many people having this issue.Its a serious s...

Pal1 by Joining in
  • 189 Views
  • 4 replies
  • 0 kudos