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Latest Phishing News 04/12/2024

Latest Phishing News 04/12/2024 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 Vir...

Int-Sec by Moderator
  • 138 Views
  • 0 replies
  • 0 kudos

Latest Phishing News 03/12/2024

Latest Phishing News 03/12/2024 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 You...

Int-Sec by Moderator
  • 200 Views
  • 0 replies
  • 0 kudos

Websafe / Childsafe issues - F011306655: UPDATE: RESOLVED

Hello, We're aware that some of you may be experiencing Websafe / Childsafe problems and that it's not working as expected despite switching the settings on and off. We're sorry for the inconvenience caused and we hope to get it resolved as quickly a...

ModTeam by Moderator
  • 2086 Views
  • 0 replies
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Virgin Media IP address blocked as spam - No emails

Hi all,My Virgin IP is being blocked and I am not able to send emails which is affecting my work. Seems it is in the spam list. Similar posts are here:https://community.virginmedia.com/t5/Forum-Archive/Re-Cannot-send-email-error-message-Blacklisted-I...

Latest Phishing News 07/06/2024

Latest Phishing News 07/06/2024 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 Vir...

Int-Sec by Moderator
  • 346 Views
  • 0 replies
  • 0 kudos

Web Safe turned off but still blocking access

Hi, Hope someone can help me before a cancel my virgin account and leave. I have the same issues as above. For no reason what so ever i now cannot access any of my usual websites as web safe is permanantly on and cannot be turned off. Tried everythin...

Resolved! Web Safe turned off but still blocking access

Me and my partner have recently moved house and the Web Safe setting seems to have been re enabled. I have tried deactivating and reactivating it multiple times over the last few weeks to no avail.Its a little frustrating as i cant even access websit...

Rusc by Tuning in
  • 2068 Views
  • 15 replies
  • 0 kudos

Sales team leaving homes at risk

Absolutely disgusted by the sheer laziness of the cold caller who came to my fathers house. Getting no answer,  as my father is dead, the caller decided to leave his leaflet wedged in door under the handle instead of posting it in the letter box. Now...

Unable to block specific websites

Hi Virgin Media,I am unable to block specific websites in the Online Security section of my account. When i add URLs to the section "Add websites that you always want parental controls to block access to" and click on the save button i get the below ...

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VGB9000 by Tuning in
  • 1208 Views
  • 9 replies
  • 0 kudos

Latest Phishing News 06/06/2024

Latest Phishing News 06/06/2024 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 Dea...

Int-Sec by Moderator
  • 649 Views
  • 0 replies
  • 1 kudos

Resolved! Phone call from Virgin

I received a phone call today from Virginmedia regarding my ip address (I think) was being used by someone in USA, I was being walked through going onto google play to an app called quicksupport.I ended the call before installing the app as I was not...

Johnmor by Tuning in
  • 6747 Views
  • 4 replies
  • 1 kudos

Latest Phishing News 05/06/2024

Latest Phishing News 05/06/2024 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 Vir...

Int-Sec by Moderator
  • 287 Views
  • 0 replies
  • 0 kudos