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Latest Phishing News 17/04/2024

Latest Phishing News 12/04/2024 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 Dea...

Int-Sec by Moderator
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Latest Phishing News 16/04/2024

Latest Phishing News 16/04/2024 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response   Email 1 D...

Int-Sec by Moderator
  • 139 Views
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sales rep for my area

hi wondering if i can get soem help. i did have a sales rep in my area that sold me my virgin broadband. i just want to verify if he is still operating in my area and if not who is operating in my area and how i can contact - Area 24

Can't turn off parental controls

Hi Reece, I have the same issue with my service. Could I get some help with it, please? Thanks     [MOD EDIT: Post split to create own thread]

GB141 by Joining in
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Latest Phishing News 03/01/2024

Latest Phishing News 03/01/2024 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 Vir...

Int-Sec by Moderator
  • 304 Views
  • 0 replies
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Adult Content Access

I’m unable to access adults sites even though child safe is turned off. This happens on all devices connected to my router. Any ideas?

jkc1607 by Joining in
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Infinite loading on log in page

Hi, I’m am trying to turn the safe internet/parent controls off as it won’t let me go on certain websites but I cant log onto my account or on the app it just keeps re-loading. 

Latest Phishing News 02/01/2024

Latest Phishing News 02/01/2024 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response   Email 1 Y...

Int-Sec by Moderator
  • 338 Views
  • 0 replies
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Resolved! Child safe not working

Hi my child safe is on but no sites are getting blocked. I've flagged this with VM before and nothing happened. Please help me resolve this. 

timn48 by Tuning in
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Resolved! Security

I've just received a phone call on my landline claiming to be from VM Technical dept saying that my router has been hacked by someone in California. They needed my IP ID number so that they could rectify the situation. When I asked them to prove that...

Chaunb10 by Joining in
  • 894 Views
  • 4 replies
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