Latest Phishing News 04/12/2024 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 Vir...
Latest Phishing News 03/12/2024 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 You...
Hello, We're aware that some of you may be experiencing Websafe / Childsafe problems and that it's not working as expected despite switching the settings on and off. We're sorry for the inconvenience caused and we hope to get it resolved as quickly a...
I noticed today my IP address changed for a short period on startup using the chrome browser, it changed to 193.186.4.65.v4fetchtunnel.googlezip.net. (google Ireland)It later reverted back to my correct correct VM IP address starting 81.96.My vpn w...
Hi,I have just started my contract and cannot change the security setting and parental control on My Virgin Meida.I can sign in to my account at https://www.virginmedia.com/my-virgin-media/homeHowever, I cannot enter the internet security and parenta...
I keep getting emails from this address, I am assuming that they are a fraud as there is little or no content apart from a link or telling me my account is changing. [MOD EDIT: Personal information has been removed from this post.]
Hi,Ive been trying to manage my essential security options for a while now but the website just doesn't work. I've tried going through account settings and the option isn't there. In the end I found it in the help section I go to broadband>security>e...
Latest Phishing News 21/06/2024 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 O...
Websafe was working now not tried loads of rebooting
Hi all, just received a call by an O2/virginmedia person, claiming I am eligible for a 40% discount as I was never late with payment. They asked for an email to then change the password to apply the 40% discount to my account. This order sounded high...
One of the search engines I regularly use for work is, today, blocked. I am in charge of the router and associated account. None of the settings there have been altered.I can only conclude that virginmedia itself is responsible.The search engine is D...
Latest Phishing News 20/06/2024 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1He...
Hi,I can't access security settings when I log into My Virgin Media (website or app). Additionally, my account information, such as account number and area code, aren't showing either.Thanks
