Latest Phishing News 26/07/2024 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1: V...
Latest Phishing News 25/07/2024 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1:Su...
Hello, We're aware that some of you may be experiencing Websafe / Childsafe problems and that it's not working as expected despite switching the settings on and off. We're sorry for the inconvenience caused and we hope to get it resolved as quickly a...
Here is an updated list of all the web sites that have been blocked on our network, as they’ve been found to be infringing copyright or trademark. As a responsible ISP we obey court orders addressed to the company. Movie2k-Movie4k download4allEZT...
Hi I’ve just received a text from [REMOVED] asking if I want an earlier installation. Without thinking I relied yes and chose 20/04/24 as the date when asked. I have now received a confirmation that the visit will be tomorrow but the details on my ac...
Hi,seems a common issue but my web safe is switched off but it’s acting like it’s switched on. It’s been the same since I got broadband installed a few months back.Please help me out.thanks
My son's ntl email was hacked last week. We've spent hours on the phone to Virgin Media to try to regain control or delete the account. Everything they've tried so far has failed. Now escalated to third level team. They "hope to resolve this in 3-5 d...
Received a phone call from this number shortly after signing up online for virgin broadband & TV.The guy on the phone knew all my details and package i'd bought as well as installation date. He asked me to go through it all again to check if it was c...
My ntlworld email account has been hacked. This has rendered FB, Instagram, Microsoft etc etc useless, I am no longer a virginmedia customer (moved 2 years ago to an area without VM coverage) but still used the email for some things. I NEED SOMEONE T...
I live in Edinburgh and last week Virgin Media dug up our street and now I have no tv service. I have called the number given on the street notice 50 minutes (the person was in India and said they knew nothing about it) I have e mailed - nothing. I h...
Latest Phishing News 18/04/2024 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 v...
Hello My WebSafe and Child safe not working , could you please help ? I just discovered now nothing is blocked , please help what needs to be done
Hello. I cannot access the page to turn off parental controls. It says that it is a problem on your end of things. Could I have some support for this please?
Hi Please can someone help? Unfortunately, my old NTL world email account has been hacked and the password changed so that I am locked out of it. I have tried to get it deleted via Virgin helpline but as I haven’t had a Virgin account since 2016 and ...
