Latest Phishing News 09/09/2024 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 MA...
Latest Phishing News 06/09/2024 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 Vi...
Hello, We're aware that some of you may be experiencing Websafe / Childsafe problems and that it's not working as expected despite switching the settings on and off. We're sorry for the inconvenience caused and we hope to get it resolved as quickly a...
Here is an updated list of all the web sites that have been blocked on our network, as they’ve been found to be infringing copyright or trademark. As a responsible ISP we obey court orders addressed to the company. Movie2k-Movie4k download4allEZT...
My WebSafe settings were automatically turned on and when I go to my account settings to turn them off, all I get is a page that says "Oops, looks like something's gone wrong on our side. Please try again" and this has been happening for the last few...
Hi, I received a message from the number 353861803xxx asking for me to respond with Yes to confirm an appointment for a technician tomorrow I was under the impression that the technician wasn't meant to be calling until next week, so wasn't expecting...
Latest Phishing News 21/05/2024 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1Ou...
I have recently been charged £15.99 on My October, November & December Bill for a Netflix subscription that I have not taken out or agreed to, I have spent over 5 hours on the phone this weekend to many customer service agents who have call me a liar...
HiSo I visited my in laws yesterday and they explained they have has issues with virgin, so basically they can not get into Netflix on virgin media, when they open Netflix it has other peoples profiles on there and they have locked it with a pin. So ...
Latest Phishing News 20/05/2024 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 Vir...
My web safe settings have stopped working yet again. This is the 4th time this has happened this year. I need this fixed permanently - there is clearly a problem with Virgin’s Child Safe settings. Can somebody get in touch urgently please?!
I’ve switched over to VM and the child safety does not work why does it seem so complex?
I was recently called from 080005286xx asking for my address which I ended up giving and asking me what I use Internet for streaming/gaming etc and then asked my phone sim provider as well as the plan I'm on and how much I pay for it which I answered...
