Latest Phishing News 13/01/2025 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 Ver...
Latest Phishing News 08/01/2025 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 Fro...
Hello, We're aware that some of you may be experiencing Websafe / Childsafe problems and that it's not working as expected despite switching the settings on and off. We're sorry for the inconvenience caused and we hope to get it resolved as quickly a...
Is it possible to pursue Hub upgrade, from Non Ax 4 to 5.When I returned to 1gb I was declined as Hub 4 Is 1gb capable albeit Non Ax slower wifi.I still have Nightwawk Ax router unused, though maybe Hub 5 could become possible?
Latest Phishing News 30/07/2024 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 ...
I am receiving a Secure Connection Failed Error Code:PR_END_OF_FILE_ERROR when trying to access a growing number of sites. Consistent examples tested from previous posts on here are; reddit.com, protonvpn.com, and nordvpn.com.Other posts here have su...
Hello all. I have received an email offering me the chance to renew my contract which I have done. Subsequent to this I have received this email in really small print asking me to phone a number. Is this a scam?."Hi there,Thanks for contacting Virgin...
Latest Phishing News 29/07/2024 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 V...
safe search isnt working for me either. Please can someone help else i will have to launch a complaint ! and get another service provider!
Hi. Despite my broadband settings being set to filter out adult content, this isn't happening. I have young children in the house, and need this function to work. Please can you advise how this can be resolved. This is the second time instance of...
Hi VM,I can’t turn on parental controls (I am getting the can’t save changes error). Tried logging in the web as well as using the app. Can someone DM me please.
Getting fed up of the parental controls turning themselves off all the time.
Latest Phishing News 26/07/2024 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1: V...
